The Shut-off Moratorium in effect for residential customers ends on Thursday, October 1, 2020, for non-hardship customers, and on October 31, 2020, for financial hardship customers.  For more information contact your utility or Consumer Affairs. PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing

Authority Overview



The Public Utilities Regulatory Authority  (also referred to as “PURA” or the Authority),  was established pursuant to the General Statutes of Connecticut, Section 16-2.


PURA is statutorily charged with regulating the rates and services of Connecticut's public utilities including the industries of electricity, gas and pipeline safety, water, cable, and telecommunications.


PURA balances the public’s right to safe, adequate and reliable utility service at reasonable rates with the provider’s right to a reasonable return on its investment.


PURA also keeps watch over competitive utility services to promote equity among the competitors while customers reap the price and quality benefits of competition and are protected from unfair business practices.





Content last modified on March 2020