The Public Utilities Regulatory Authority (PURA) is statutorily charged with regulating the rates and services of Connecticut's investor owned electricity, natural gas, water and telecommunication companies and is the franchising authority for the state’s cable television companies. In the industries that are still wholly regulated, PURA balances the public’s right to safe, adequate and reliable utility service at reasonable rates with the provider’s right to a reasonable return on its investment. PURA also keeps watch over competitive utility services to promote equity among the competitors while customers reap the price and quality benefits of competition and are protected from unfair business practices.
Marissa Paslick Gillett
John W. Betkoski III
PURA replaces the former Department of Public Utility Control (DPUC) and along with the Bureau of Energy and Technology Policy, is part of the Energy Branch of the Department of Energy and Environmental Protection (DEEP). DEEP was created in July 2011 and brings together the state's Department of Environmental Protection (DEP), the Department of Public Utility Control (DPUC) and an energy policy group that had been based at the Office of Policy and Management.
Organization Structure - Offices
PURA is organized within the following divisions:
- Office of the Commissioners
- Office of Utility Programs & Initiatives
- Office of Utility Regulatory Affairs
- Office of Education, Outreach and Enforcement
- Office of Administration & Operations
- Office of Federal Regional & Wholesale Affairs
- Office of Legislative & Governmental Affairs
Learn more about PURA's internal structure by viewing this organizational chart.