**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Notices of Intent, Operational Policies, and Proposed Regulations

Overview

Adopted as of July 1, 2013

Effective July 1, 2013, Sections 9 and 10 of Public Act 12-92, respectively amend Connecticut General Statutes (CGS) Sections 17b-10 and 17b-423. These sections require the Department of Social Services (DSS) to electronically submit certain new department operational policies to the Secretary of the State for posting online, before adopting them. The submitted policies will be posted on this page as they become available.

CGS Sections 17b-10 and 17b-423, as amended, also require DSS to post each new policy to its website. In addition, DSS must publish notice of intent to adopt the policy as regulation in the Connecticut Law Journal not later than 20 days after adopting the policy. CGS Sections 17b-10 and 17b-423, as amended, state that the noticed policy is valid until the time final regulations become effective.