**All 12 DSS Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m.  Drop-boxes are also available.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.  For office locations, please visit www.ct.gov/dss/fieldoffices .

 **Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

 **24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

 

Special Notices for Electronic Asset Verification

Overview

Beginning in February 2020, the Connecticut Department of Social Services (DSS) will conduct asset verifications electronically through a web-based system administered by the Public Consulting Group Inc. (PCG), in partnership with Accuity Asset Verification Services, Inc.

The asset verifications are for Medicaid applicants and recipients who are 65 or older, blind or with disability, and any other individuals such as spouses and sponsors whose assets are needed to determine the Medicaid eligibility.  This is to comply with federal law and a directive from the federal Centers for Medicare & Medicaid Services.

Through the new system, DSS will attempt to electronically verify assets held in financial institutions for all individuals applying for and/or receiving Medicaid for the Aged, Blind or Disabled (also known in Connecticut as HUSKY C).  The Department may be required, however, to request verifications depending on the Asset Verification System results.

PCG and Accuity are accredited and ensure that all data is encrypted in order to maintain a high standard of safeguard and confidentiality.  Through DSS, the State of Connecticut has joined the New England States Consortium Systems Organization in this electronic verification program.