**The DSS Waterbury Field Office is closed Friday afternoon, November 27, 2020.

**The DSS New Britain Field Office is closed until Monday, November 30, 2020.

**DSS Field Offices are now open every Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow our staff time to process applications, renewals and related work. Please visit www.ct.gov/dss/fieldoffices for full information about services at Field Offices, including interviews by appointment and Child Support services.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our Client Information Line at 1-855-6-CONNECT (1-855-626-6632) . More about 24/7 access options at www.ct.gov/dss/fieldoffices.

**Response time at our telephone Benefits Center, open every Monday, Tuesday, Thursday and Friday at 1-855-6-CONNECT (1-855-626-6632), is currently longer than usual.  Thank you for your patience.

Special Notices for Electronic Asset Verification

Overview

Beginning in February 2020, the Connecticut Department of Social Services (DSS) will conduct asset verifications electronically through a web-based system administered by the Public Consulting Group Inc. (PCG), in partnership with Accuity Asset Verification Services, Inc.

The asset verifications are for Medicaid applicants and recipients who are 65 or older, blind or with disability, and any other individuals such as spouses and sponsors whose assets are needed to determine the Medicaid eligibility.  This is to comply with federal law and a directive from the federal Centers for Medicare & Medicaid Services.

Through the new system, DSS will attempt to electronically verify assets held in financial institutions for all individuals applying for and/or receiving Medicaid for the Aged, Blind or Disabled (also known in Connecticut as HUSKY C).  The Department may be required, however, to request verifications depending on the Asset Verification System results.

PCG and Accuity are accredited and ensure that all data is encrypted in order to maintain a high standard of safeguard and confidentiality.  Through DSS, the State of Connecticut has joined the New England States Consortium Systems Organization in this electronic verification program.