*Has your contact information changed? Don’t miss important news about your benefits. Please update your contact info online now! If you’re a HUSKY A, B or D member, go to www.accesshealth.ct.com and sign in to your Access Health CT User Account. If you’re a HUSKY C member, SNAP or cash assistance client, go to www.connect.ct.gov or www.mydss.ct.gov and sign in to your DSS MyAccount.

*24/7 access to DSS: You can apply for & renew services online through our ConneCT portal (www.connect.ct.gov). Get case/benefit status, view notices, report changes, download budget sheets, upload & send documents & more! Our 24/7 Client Information Line gives you access to many service & eligibility needs (1-855-626-6632). And check out MyDSS--our new mobile-friendly app--access your account anywhere, anytime, on any device (www.ct.gov/mydss).

Low Income Household Water Assistance Program Coming to CT


Connecticut Low Income Household Water Assistance Program (LIHWAP)

*** UPDATE * February 7, 2022 ***

The LIHWAP program is open for applications.  Please apply if you are in need.  Payments will begin getting issued to water providers in the near future.  Funding will be prioritized to households that have disconnected water services and overdue water bills that put them at risk of disconnection.  Households that are up to date with their water bills but meet all other program requirements will be eligible for a Basic Benefit of up to $300 depending on the household size and need.


The Connecticut Department of Social Services, with our community action agency partners, is pleased to announce that the state’s first Low-Income Household Water Assistance Program is now open and taking Applications.  This website section will tell you what you need to know about the new federally funded program, and how to apply.

Households with annual income at or below 60 percent of the state median income can qualify for this one-time water assistance benefit. Covered services include restoration of household water services to eligible disconnected homes; reduction of arrearages (overdue water bills); and prevention of service disconnection.  Help is available for both household water and wastewater bills from participating water suppliers and wastewater service providers.  There is no financial asset limit to qualify; rather, the application considers current household income.

If you get benefits from the Connecticut Energy Assistance Program (CEAP), Supplemental Nutritional Assistance Program (SNAP), Temporary Family Assistance (TFA), Social Security Income (SSI), State Supplement, State Administered General Assistance (SAGA), or Refugee Cash Assistance, then you will likely meet income requirements. 

Eligible households can qualify for up to $1,000 in water assistance if they have disconnected service or are behind on bills. Payment includes all fees and charges if at imminent risk of household water or wastewater service disconnect.

Thank you from the Connecticut Department of Social Services.