NOTICE:

The Department of Social Services has suspended in-person visits to our field offices as a protective measure for customers and staff. We are continuing to provide services. Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

PCMH+ Member Information

Overview

PCMH+ stands for Person-Centered Medical Home Plus. PCMH+ provides person-centered, comprehensive and coordinated care to HUSKY members. PCMH+ works to improve the quality of care you receive, and improve your overall health. PCMH+ helps you get services for you and your child like access to healthy food, transportation to your appointments, assistance with housing or finding employment. If you are PCMH+ HUSKY Member, your HUSKY benefits do not change. If you have general questions about your provider, or questions about your care, please call HUSKY Health Services at 1-800-859-9889 or view the HUSKY Health Program Services Guide. You can also visit HUSKY Health.

Additional Resources:
PCMH+ Member Video
211 Information
CT Child Development InfoLine
HUSKY Health Services Quick Guide

What are the benefits of PCMH+?
You may get extra help getting care for you and your child, seeing other doctors, finding housing, getting food, transportation to your appointments, or finding employment. You can also download the PCMH+ Member Information Guide for more information.

What are the most important things to know about PCMH+?

  • Your doctor and services will not change.
  • There is no charge for any of the services you will get.
  • You do not have to be a part of PCMH+.
  • Your HUSKY benefits do not change whether you are a part of PCMH+ of not.
  • The one thing that will change is the way your doctor will be paid. Your doctor may get paid more by giving you better care and helping you stay healthy. If this happens, then your doctor may share in some of the money saved by keeping you healthier. This is called "shared savings".

How do I know if I am in PCMH+?
During the month of May, 2018 members received a HUSKY PCMH+ letter in the mail. The letter told you about the program and the choices you have. You can participate in PCMH+ or choose not to participate. Letters were sent to you depending on if you are currently participating in PCMH+, are brand new to PCMH+, or opted out.

Current Members (English)
Current Members (Spanish)

New Members (English)
New Members (Spanish)

Members who opted out (English)
Members who opted out (Spanish)

Do I have to be part of PCMH+?
No, you have a choice.

  1. You can do nothing. If you do nothing, you will be enrolled in PCMH+
    OR
  2. You can choose not to participate. If you do not want to take part in PCMH+, you can:

If you do not take part in PCMH+, you can still get help. Call HUSKY Health Services at 1-800-859-9889 and ask about care coordination in the HUSKY Health program.

How can I get more information about PCMH+?
Call Husky Member Services at 1-800-859-9889. You can also download the PCMH+ Member Information Guide.

Who can I talk to if I have questions or concerns about my doctor or my care?
We want to hear from you. Your opinion is important to us. We want to know if you feel you need a service and your doctor disagrees, or if you are having trouble seeing the doctor you want to see. Please call us at 1-800-859-9889 with any questions or concerns.

What are my rights?
View information about your rights as a HUSKY Health member.

Who can I talk to about HUSKY Health services?
If you have questions about your provider, or questions about your care, please call HUSKY Health Services at 1-800-859-9889 or view the HUSKY Health Program Covered Services Guide. You can also visit HUSKY Health.