**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Residential Care Homes (RCH)

Overview

General Information 

Residential Care Homes (RCH) rates are set in accordance with Section 17b-340 (h) CGS and Section 17-311-52 of the Regulations of Connecticut State Agencies. The Department of Social Services (DSS) utilizes the long-term care cost reports (LTC) for privately operated RCH rate setting purposes. 

Effective January 1, 2021, the rated housing provider disregard, used when calculating benefits for the State Supplement program, will increase from $258.70 to $269.70. Notice of Increase

Effective July 1, 2021, the rated housing personal needs allowance, used by the Department of Social Services when calculating benefits for the State Supplement program, will increase from $29.95 to $30.36. Notice of Increase

The annual rate period is July 1 through June 30, unless modified by the legislature. There are 98 RCH facilities with a total capacity of approximately 2,710 licensed beds that provide services to approximately 2,100 AABD eligible residents. The average rate is approximately $97.00 per day and rates range from a minimum of $35.54 to $44.14 per day. In SFY 2019, AABD program expenditures for RCH services were approximately $75 million. If a facility does not file a cost report, it receives the minimum rate per Sec. 17-311-54 state regulations, and may not receive a retroactive rate increases. Please read the notice for additional information. 

Residential Care Home Rate Letters for the Rate Period 7/1/2020 to 6/30/2021
Residential Care Homes (RCH) rates are set in accordance with Section 17b-340 (h) CGS and Section 17-311-52 of the Regulations of Connecticut State Agencies. The Department of Social Services (DSS) utilizes the long-term care cost reports (LTC) for privately operated RCH rate setting purposes. You may find the rate letters issued to Residential Care Homes for the 7/1/2020 – 6/30/2021 rate period below. 

Annual RCH Rates 7/1/2020 – 6/30/2021 Issued September 15, 2020

COVID-19 Information for Residential Care Homes (RCH)
Under Section 17b‐340(a) of the Connecticut General Statutes (CGS), the Department has the authority to reimburse residential care homes for extraordinary and unanticipated costs necessary to avoid an immediate negative impact on the health and safety of residents. In recognition of the current nationwide public health emergency, the Department of Social Services has implemented a temporary rate increase effective for the period April 1, 2020 through June 30, 2020. Please see the documents below for additional information and amounts.

COVID-19 RCH Rate Letter

COVID-19 RCH Rate Increases

Salary Limitations for Cost Year 2020

CARES Act Economic Impact Payments "Stimulus Payments"  (2/12/21)

CARES Act Economic Impact Payments "Stimulus Payments"  (6/3/2020)