**All 12 DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m. for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. For your convenience, secure drop-boxes are located outside each Field Office. Locations at www.ct.gov/dss/fieldoffices.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow us time to process the paperwork you submitted to us. On Wednesdays, customers can check document status and get benefit information by calling our Client Information Line at 1-855-6-CONNECT. You can apply for benefits, obtain DSS forms and view information about your DSS benefits at www.connect.ct.gov

**Due to pandemic safety guidelines, in-person assistance such as interviewing and eligibility determination are not currently available at Field Offices. All visitors must wear masks and observe safe social distancing. 

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Information and updates about child support are available at www.ct.gov/dss/childsupport.  Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covidfor DSS-specific updates.

**Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

Community Options

Related Resources

Programs operated by other state agencies, with administrative oversight by the Department of Social Services Community Options Unit:


Electronic Visit Verification (EVV) For Provider Agencies
 

 
EVV for Consumer Direct

Department of Developmental Disabilities Medicaid Waiver programs:

o Comprehensive Waiver
o Individual and Family Supports Waiver
o Employment and Day Supports Waiver
o Early Childhood Autism Waiver
o Autism Waiver

Department of Mental Health & Addiction Services Waiver Program

Connecticut Long-Term Services & Supports -- consumer information and caregiver career guidance website: www.MyPlaceCT.org

For information on becoming an enrolled provider for one or more of the Community Options waiver programs, please follow this link.

CMS Settings Requirements and the State’s Transition Plan - The following are important letters, notices and documents of interest about our Medicaid Waiver programs and services. These include past assessments, updated reports on work completed and upcoming activities.

o CT STP Initial Approval Letter Revised on 11-1-16
o ABI Survey Results Revised 4-22-15
o RCH Survey Results Revised 4-22-15
o Assessments Of Residential Settings
o HCBS-setting-fact-sheet
o RCH-Powerpoint-Updated-6-10-18
o ADH Survey Results 10-30-14 to KB
o ABI Survey Results FINAL
o HCBS-Systemic&Site-Specific Assessments&Remediation