Durable Medical Equipment-Contact Us

NOTICE:

Due to a water main break the Waterbury Resource Center will be closed, Dec. 18 and 19, 2025. We apologize for the inconvenience. If you need information about your benefits please call 855-626-6632 or go to MyDSS.CT.GOV. The Waterbury Resource Center will reopen Monday, Dec. 22.

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

Durable Medical Equipment

Contact

This overview answers some commonly asked questions about DME and the process to obtain needed equipment. As an informational brochure, this publication is not intended to answer all of the complex questions surrounding DME in the Medicaid program. If you have additional questions or if you would like a copy of the department’s policy, regulations and fee schedule regarding DME, please call the department at 860-424-5145.

The TD/TTY line for persons with hearing impairment is 1-800-842-4524. Auxiliary aids are also available for persons with visual impairment and other disabilities.