**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Durable Medical Equipment


This overview answers some commonly asked questions about DME and the process to obtain needed equipment.  As an informational brochure, this publication is not intended to answer all of the complex questions surrounding DME in the Medicaid program.  If you have additional questions or if you would like a copy of the department’s policy, regulations and fee schedule regarding DME, please call the department at 860-424-5145.

The TD/TTY line for persons with hearing impairment is 1-800-842-4524.  Auxiliary aids are also available for persons with visual impairment and other disabilities.