**DSS Greater Hartford Field Office is now available, for pick-up and drop-off applications/forms; filling out applications/forms on-site; general information; questions & answer; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m. at 20 Meadow Rd., Windsor.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.

 

**DSS New Haven Field Office will be available beginning Tuesday, August 11, for above services — Lobby hours: 8:00 a.m. - 4:00 p.m. — 50 Humphrey Street, New Haven.  Visitors, please wear masks and observe safe social distancing.

 

**At all DSS Field Officesapplications and drop-boxes are available.  For office locations, please visit www.ct.gov/dss/fieldoffices.

 

**Response time at our telephone Benefits Center (1-855-6-CONNECT) is affected by power outages from Tropical Storm Isaias, related to computer access by staff. Thank you for your patience.

 

**24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

Durable Medical Equipment

Contact

This overview answers some commonly asked questions about DME and the process to obtain needed equipment.  As an informational brochure, this publication is not intended to answer all of the complex questions surrounding DME in the Medicaid program.  If you have additional questions or if you would like a copy of the department’s policy, regulations and fee schedule regarding DME, please call the department at 860-424-5145.


The TD/TTY line for persons with hearing impairment is 1-800-842-4524.  Auxiliary aids are also available for persons with visual impairment and other disabilities.