*SNAP Recipients: Starting in January 2023, DSS will be texting renewal reminders to recipients who need to submit their renewal forms. Texts will come from the DSS Benefits Center phone number (855-626-6632). Texts will be strictly informational. They will NOT ask for identifying or personal information. Click here for more information.

*Don’t miss important news about your benefits: Update your contact info online now! Visit Update Us (ct.gov)

*24/7 access to DSS: Already a DSS client? Use the MyDSS mobile-friendly app: www.ct.gov/mydss. Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more!

Energy Assistance - Safety Net Services


Benefits for Deliverable Fuel Households qualifying for Safety Net Assistance:

  • up to $515 per delivery in Safety Net Assistance Benefits
  • Vulnerable CEAP households may receive up to three (3) Safety Net Deliveries.
  • Non-Vulnerable CEAP households may receive two (2) Safety Net Delivery
  • Safety Net Assistance benefits are not available for Level 5 households, i.e. those with income over 200% FPG to 60% SMI.

Subject to the availability of funds, the state will implement a Safety Net Program to address the heating needs of CEAP deliverable fuel-heated households who have exhausted their Basic Benefits and Crisis Assistance Benefits and are in a life-threatening situation. Such households may be eligible to receive up to $515 per delivery in Safety Net Assistance Benefits.

Households requesting Safety Net Assistance Benefits must be interviewed by a case manager and complete a risk assessment determination. This process involves a review of the household’s income, liquid assets and expenditures. If the case manager determines that the household has insufficient resources to cover the cost of the fuel delivery on its own, then efforts will be made to assist the household in obtaining shelter with adequate heat and, as a last resort, an emergency fuel delivery may be authorized.