A notice about two Resource Centers.

Congress ended the replacement SNAP benefit program in December 2024. The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

Energy Assistance - Safety Net Services

Overview

Benefits for Deliverable Fuel Households qualifying for Safety Net Assistance:

  • up to $515 per delivery in Safety Net Assistance Benefits
  • Vulnerable CEAP households may receive up to three (3) Safety Net Deliveries.
  • Non-Vulnerable CEAP households may receive two (2) Safety Net Delivery
  • Safety Net Assistance benefits are not available for Level 5 households, i.e. those with income over 200% FPG to 60% SMI.

Subject to the availability of funds, the state will implement a Safety Net Program to address the heating needs of CEAP deliverable fuel-heated households who have exhausted their Basic Benefits and Crisis Assistance Benefits and are in a life-threatening situation. Such households may be eligible to receive up to $515 per delivery in Safety Net Assistance Benefits.

Households requesting Safety Net Assistance Benefits must be interviewed by a case manager and complete a risk assessment determination. This process involves a review of the household’s income, liquid assets and expenditures. If the case manager determines that the household has insufficient resources to cover the cost of the fuel delivery on its own, then efforts will be made to assist the household in obtaining shelter with adequate heat and, as a last resort, an emergency fuel delivery may be authorized.

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