**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Consumer Employer Toolkit Resources For the Consumer Employer and their Personal Care Attendants


General Information about Personal Protective Equipment (PPE)

Frequently Asked Questions (FAQ) about PPE

This document is intended to answer to frequently asked questions about Personal Protective Equipment.


What to do if you are caring for someone who is sick or was exposed to COVID-19

Providing care

The following document provides information on how to care for someone who is sick with COVID-19. The information includes advice for caregivers and how to protect yourself when caring for someone sick.


Respirator masks guidance

How to wear

The following link provides information from OSHA. It includes a visual/picture 7-step process on how to properly put on and take off an N95 respirator mask.

https://www.osha.gov/Publications/OSHA4015.pdf  English

https://www.osha.gov/Publications/OSHA4016.pdf Spanish

Safety videos

The following video provides information on respirator safety. It provides information on how to put on, take off, how to check for a proper seal and how to discard a respirator mask.

OSHA video user check English https://www.youtube.com/watch?reload=9&v=Tzpz5fko-fg

OSHA video user check Spanish https://www.youtube.com/watch?v=jgRKuRcTGeE

Using PPE for confirmed or suspected Covid-19 positive clients, donning/doffing masks and gowns

This link provides information from the CDC on how to care for individuals who are COVID-19 positive. It includes an infographic with pictures to show you what PPE to use and how to properly put it on and take off. 


Conservation of PPE and Extended use

The following link provides information from the CDC on strategies for PPE that offer options for use when PPE supplies are stressed, running low, or unavailable. This includes guidance on reusing different type of PPE and what to substitute if certain PPE isn’t available.