Despite Tuesday's storm, DRS employees are answering emails and phone calls, and completing other essential agency functions. If you have a question about state taxes administered by DRS, email (drs@po.state.ct.us) or call us (860-297-5962) during regular business hours. Phone wait times are minimal.

Walk-in services at all DRS branch office locations remain suspended.

Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us.

Please check our Frequently Asked Questions page.

Contact DRS

DRS Priority One Assistance Program

- Call the Hotline at 860-541-7650; or
- Email: DRSPriorityOne_CollectionsAssist@po.state.ct.us

- For taxpayers impacted by the COVID-19 pandemic.
- Assistance to businesses/individuals with existing DRS collection matters.
- Connect with a DRS professional, who will assist in developing a workable solution.

Office Locations - Until further notice, walk-in services at all DRS branch offices have been suspended.

Physical Mailing Address

Department of Revenue Services
450 Columbus Blvd., Ste 1
Hartford, CT 06103

Business hours

Monday thru Friday 8:30 a.m. – 4:30 p.m.

Contact numbers for telephone assistance:

Email Options

Media Inquiries

Jim Polites
Communications Director
Email: james.polites@po.state.ct.us

Press Releases & Latest News