Contact DRS
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DRS has a dedicated hotline for providing myconneCT assistance. Call 877-729-6691 to speak directly to a representative.
Offices - Walk-in services at all DRS branch locations are currently suspended.
- Main Office – 450 Columbus Blvd., Hartford, CT 06103
- Bridgeport – 10 Middle Street, Bridgeport, CT 06604
- Norwich – 401 West Thames Street, Building #700, Norwich, CT 06360
- Waterbury – 55 West Main Street, Suite 100, Waterbury, CT 06702
DRS Videoconferencing Available
To protect health and safety while maintaining the highest level of taxpayer service, DRS offers remote assistance by videoconference. Taxpayers can schedule an appointment to receive DRS tax assistance from the comfort of their own homes, from a trained DRS professional during normal business hours. To schedule an appointment, contact the DRS Taxpayer Service Center at 860-297-5770 (you may leave a voicemail). Taxpayers should be prepared with the pertinent tax information before contacting DRS to ensure an efficient and effective customer service outcome. This videoconferencing option is also available to a taxpayer's authorized representative.
Mailing Address
Department of Revenue Services
450 Columbus Boulevard, Suite 1
Hartford, Connecticut 06103
Business Hours
Monday through Friday 8:30 a.m. – 4:30 p.m.
Telephone Assistance
- 860-297-5962 (from anywhere)
- 800-382-9463 (within CT, outside Greater Hartford area only)
- 860-297-4911 (Hearing Impaired, TDD/TT users only)
Email Options
Media Inquiries
Jim Polites
Communications Director
Email: james.polites@po.state.ct.us
Website Inquiries
Email the webmaster at drs.webmaster@po.state.ct.us with any broken links or issues you encounter.