DRS Priority One Assistance Program
- Call the Hotline at 860-541-7650; or
- Email: DRSPriorityOne_CollectionsAssist@po.state.ct.us
- For taxpayers impacted by the COVID-19 pandemic.
- Assistance to businesses/individuals with existing DRS collection matters.
- Connect with a DRS professional, who will assist in developing a workable solution.
Office Locations - Until further notice, walk-in services at all DRS branch offices have been suspended.
- Main Office – 450 Columbus Blvd., Hartford, CT 06103
- Bridgeport Office – 10 Middle Street, Bridgeport, CT 06604
- Norwich Office – 401 West Thames Street, Building #700, Norwich, CT 06360
- Waterbury Office – 55 West Main Street, Suite 100, Waterbury, CT 06702
Physical Mailing Address
Department of Revenue Services
450 Columbus Blvd., Ste 1
Hartford, CT 06103
Monday thru Friday 8:30 a.m. – 4:30 p.m.
Contact numbers for telephone assistance:
- 860-297-5962 (from anywhere)
- 800-382-9463 (Within CT Outside Greater Hartford area only)
- 860-297-4911 (Hearing Impaired, TDD/TT users only)