Tablets for DOC Inmates

On behalf of the State of Connecticut’s Department of Correction, the Department of Administrative Services signed a contract on April 4, 2019, with JPay Inc., a Securus Technologies company to provide computer tablets  to the State’s approximately 10,000 offenders.

Answers to  some frequently asked questions regarding the "Tablet" contract

For JPay/Securus Customer Care click on the following link: 

https://securus.custhelp.com/app/answers/list/

Tablet e-Messaging Information

Due to technical Difficulties, Tablet e-messaging has been temporarily suspended at the following facilities:

Brooklyn CI, Manson Youth Institution, Osborn CI, and York CI

Inmates will only be allowed to contact friends and family members who have set up accounts with JPAY and added the inmate to their approved E-Messaging list.

To set up an e-messaging account go to: www.jpay.com

Additional Tablet e-Messaging Information

How to fund an e-messaging account

CT DOC Q & A re: Tablets for the inmate population

Securus Q & A re: Tablets for the inmate population

The Department of Correction’s Tablet Liaison can be reached at the following email address: DOC.Tablet@ct.gov