Tablets for DOC Inmates

On behalf of the State of Connecticut’s Department of Correction, the Department of Administrative Services signed a contract on April 4, 2019, with JPay Inc., a Securus Technologies company to provide computer tablets  to the State’s approximately 10,000 offenders.

Answers to  some frequently asked questions regarding the "Tablet" contract

For JPay/Securus Customer Care click on the following link: 

https://securus.custhelp.com/app/answers/list/

Tablet e-Messaging Information

As of Wednesday, January 18, 2023 E-messaging is available at the following facilities:

York CI, Brooklyn CI,  and MacDougall-Walker CI

Inmates will only be allowed to contact friends and family members who have set up accounts with JPAY and added the inmate to their approved E-Messaging list.

To set up an e-messaging account go to: www.jpay.com

Additional Tablet e-Messaging Information

How to fund an e-messaging account

CT DOC Q & A re: Tablets for the inmate population

Securus Q & A re: Tablets for the inmate population

The Department of Correction’s Tablet Liaison can be reached at the following email address: DOC.Tablet@ct.gov