To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Mortgage Servicers
Licensed in Connecticut

A mortgage servicer means any person, wherever located, who, for such person or on behalf of the holder of a residential mortgage loan, receives payments of principal and interest in connection with a residential mortgage loan.  This includes the recording of payments on such person's books and records and performs such other administrative functions as may be necessary to properly carry out the mortgage holder's obligations under the mortgage agreement including, when applicable, the receipt of funds from the mortgagor to be held in escrow for payment of real estate taxes and insurance premiums and the distribution of such funds to the taxing authority and insurance company.  Also included is a person who makes payments to borrowers pursuant to the terms of a home equity conversion mortgage or reverse mortgage.

Questions concerning mortgage servicers may be directed via email to Richard Cortes at the Consumer Credit Division.


To verify that a mortgage servicer is licensed to do business in Connecticut, please use the NMLS Consumer Access link below.

NMLS Consumer Access is a fully searchable website that allows the public to view information concerning state-licensed mortgage servicers.

NMLS Consumer Access Button

The following list includes licensed mortgage servicers by their company name, license number, license name, main office street address, town, state and zip code, Please click on the link below to download the file.

Downloadable Mortgage Servicers Licensee List as of June 1, 2023

**Windows users tip: once file is downloaded simultaneously select the "control" and "F" keys to find a particular name.