Consumer Credit Division

Contact the Division

The Consumer Credit Division issues seventeen different license or registration types across several sectors of the non-depository financial services market. 

In addition to its licensing authority, the Consumer Credit Division also administers various laws related to consumer credit issues. Administrative orders relating to consumer credit issues may be found on this website.

Connecticut is one of five states that the Federal Reserve Board exempts from the federal Truth in Lending Act. This permits local enforcement of the Truth in Lending Law.

Consumer Credit Licensees 
as of January 3, 2025 
Bona Fide Nonprofit Organizations 
5
Check Cashing Services
   - Branch Offices 
42
48
 Commercial Financing Broker Registrants 26
 Commercial Financing Provider Registrants 54
Consumer Collection Agencies
   - Branch Offices
552
189
Debt Adjusters Non Profit
   - Branch Offices
Debt Adjusters For Profit
21
28
3
Debt Negotiators
   - Branch Offices
5
3
 Exempt Registrants 53
Federal Student Loan Servicer Registrants 12
Lead Generators
4
Loan Processors/Underwriters 200
Money Transmitters 203
Mortgage Brokers
   - Branch Offices
277
53
Mortgage Correspondent Lenders
   - Branch Offices
28
5
Mortgage Lenders
   - Branch Offices
418
1019
Mortgage Loan Originators 9083
Mortgage Servicers
   - Branch Offices
85
22
 Private Education Lender Registration 9
 Private Education Loan Creditor Registration 3
Sales Finance Companies
   - Branch Offices
174
60
Small Loan Companies
   - Branch Offices
92
11
Student Loan Servicers
   - Branch Offices     
46
21

 

Contact the Consumer Credit Division:

Consumer Questions or Complaints?

Connecticut Department of Banking
Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800

Telephone:  (860) 240-8200 or toll-free at 800-831-7225
Fax:  (860) 240-8215

Key staff may be contacted via Email:

Carmine T. Costa, Division Director
carmine.costa@ct.gov

Christina M. Kaiko, Department Manager (Licensing)
christina.kaiko@ct.gov  

Michael Lentini, Department Manager
michael.lentini@ct.gov

Tracey Kelly, Department Manager
tracey.l.kelly@ct.gov