To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Consumer Credit Division

Contact the Division

Consumer Credit Licensees 
as of October 1, 2021
Bona Fide Nonprofit Organizations 
6
Check Cashing Services
   - Branch Offices 
51
61
Consumer Collection Agencies
   - Branch Offices
618
248
Debt Adjusters Non Profit
   - Branch Offices
Debt Adjusters For Profit
25
12
3
Debt Negotiators
   - Branch Offices
6
1
Federal Student Loan Servicer Registrants 3
Lead Generators
3
Loan Processors/Underwriters 308
Money Transmitters 170
Mortgage Brokers
   - Branch Offices
227
25
Mortgage Correspondent Lenders
   - Branch Offices
31
6
Mortgage Lenders
   - Branch Offices
377
1097
Mortgage Loan Originators 12763
Mortgage Servicers
   - Branch Offices
88
37
Sales Finance Companies
   - Branch Offices
134
70
Small Loan Companies
   - Branch Offices
61
13
Student Loan Servicers
   - Branch Offices     
44
26

 

In addition to its licensing authority, the Consumer Credit Division also administers various laws related to consumer credit issues. Administrative orders relating to consumer credit issues may be found on this web site.

Connecticut is one of five states that the Federal Reserve Board exempts from the federal Truth in Lending Act. This permits local enforcement of the Truth in Lending Law.

Contact the Consumer Credit Division:

Consumer Questions or Complaints?

Connecticut Department of Banking
Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800

Telephone:  (860) 240-8200 or toll-free at 800-831-7225
Fax:  (860) 240-8215

Key staff may be contacted via Email:

Carmine T. Costa, Division Director
carmine.costa@ct.gov

Christina M. Kaiko, Department Manager (Licensing)
christina.kaiko@ct.gov  

Michael Lentini, Department Manager
michael.lentini@ct.gov

Tracey Kelly, Department Manager
tracey.l.kelly@ct.gov