In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Consumer Credit Division

Contact the Division

Consumer Credit Licensees 
as of June 1, 2021
Bona Fide Nonprofit Organizations 
6
Check Cashing Services
   - Branch Offices 
51
62
Consumer Collection Agencies
   - Branch Offices
604
249
Debt Adjusters Non Profit
   - Branch Offices
Debt Adjusters For Profit
25
13
3
Debt Negotiators
   - Branch Offices
6
1
Lead Generators
3
Loan Processors/Underwriters 239
Money Transmitters 164
Mortgage Brokers
   - Branch Offices
217
22
Mortgage Correspondent Lenders
   - Branch Offices
30
6
Mortgage Lenders
   - Branch Offices
363
1047
Mortgage Loan Originators 10926
Mortgage Servicers
   - Branch Offices
87
37
Sales Finance Companies
   - Branch Offices
136
69
Small Loan Companies
   - Branch Offices
58
12
Student Loan Servicers
   - Branch Offices     
42
23

 

In addition to its licensing authority, the Consumer Credit Division also administers various laws related to consumer credit issues. Administrative orders relating to consumer credit issues may be found on this web site.

Connecticut is one of five states that the Federal Reserve Board exempts from the federal Truth in Lending Act. This permits local enforcement of the Truth in Lending Law.

Contact the Consumer Credit Division:

Consumer Questions or Complaints?

Connecticut Department of Banking
Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800

Telephone:  (860) 240-8200 or toll-free at 800-831-7225
Fax:  (860) 240-8215

Key staff may be contacted via Email:

Carmine T. Costa, Division Director
carmine.costa@ct.gov

Christina M. Kaiko, Department Manager (Licensing)
christina.kaiko@ct.gov  

Michael Lentini, Department Manager
michael.lentini@ct.gov

Tracey Kelly, Department Manager
tracey.l.kelly@ct.gov