To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Consumer Credit Division

Contact the Division

Consumer Credit Licensees 
as of January 4, 2022 
Bona Fide Nonprofit Organizations 
6
Check Cashing Services
   - Branch Offices 
43
55
Consumer Collection Agencies
   - Branch Offices
590
230
Debt Adjusters Non Profit
   - Branch Offices
Debt Adjusters For Profit
25
11
3
Debt Negotiators
   - Branch Offices
6
1
Federal Student Loan Servicer Registrants 7
Lead Generators
2
Loan Processors/Underwriters 274
Money Transmitters 173
Mortgage Brokers
   - Branch Offices
225
29
Mortgage Correspondent Lenders
   - Branch Offices
31
7
Mortgage Lenders
   - Branch Offices
388
1153
Mortgage Loan Originators 11292
Mortgage Servicers
   - Branch Offices
88
37
Sales Finance Companies
   - Branch Offices
133
66
Small Loan Companies
   - Branch Offices
62
14
Student Loan Servicers
   - Branch Offices     
43
23

 

In addition to its licensing authority, the Consumer Credit Division also administers various laws related to consumer credit issues. Administrative orders relating to consumer credit issues may be found on this web site.

Connecticut is one of five states that the Federal Reserve Board exempts from the federal Truth in Lending Act. This permits local enforcement of the Truth in Lending Law.

Contact the Consumer Credit Division:

Consumer Questions or Complaints?

Connecticut Department of Banking
Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800

Telephone:  (860) 240-8200 or toll-free at 800-831-7225
Fax:  (860) 240-8215

Key staff may be contacted via Email:

Carmine T. Costa, Division Director
carmine.costa@ct.gov

Christina M. Kaiko, Department Manager (Licensing)
christina.kaiko@ct.gov  

Michael Lentini, Department Manager
michael.lentini@ct.gov

Tracey Kelly, Department Manager
tracey.l.kelly@ct.gov