POLICY MANUAL / PRACTICE GUIDES

Note:  The Policy Manual was restructured and published in the new format with an effective date of January 2, 2019.

Policy Index, by Topic

Practice Guides

Volume 1 - Administration

Volume 2 - Child Welfare Program Management

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Volume 1 - Administration

Chapter 1 Department of Children and Families
          Parents Right to Know Brochures
1-1 Mission, Strategies and Cross-Cutting themes
1-2 Strengthening Families Practice Model
1-3 Civil Rights

Chapter 2 Office of the Deputy Commissioner for Administration

2-1 Deputy Commissioner for Administration Overview
2-2 Fiscal Services Division
          2‐2PG Practice Guide:  Credentialing for Service Providers
          2‐2PG Practice Guide:  DCF Contracting and Procurement Guide
          2-2 Attachment A Grants and Contracts: Combating Fraud, Waste and Abuse/False Claims
          2-2 Attachment B Grants and Contracts: Procurement of Services by RFP
                    2-2-1 Revenue Enhancement
                                2-2-1 Attachment A RTMS Instructions
                                2-2-1 Attachment B Federal Adoption Eligibility Criteria
                    2-2-2 Engineering Services
2-3 Human Resources Management
          2‐3PG Practice Guide:  Supervisor's Guide to Corrective Discipline Including Attendance Expectations
                     2-3-1 Employee Code of Conduct
                     2-3-2 Supervision
                     2‐3‐2PG, Practice Guide:  Supervision
2-4  Information Systems Division
          2-4 Attachment A Loss Reporting Action Steps
                    2-4-1 Proper Use of FBI Criminal Information
2-5 Academy for Workforce Development
          2‐5PG Practice Guide: DCF Academy for Workforce Knowledge and Development

Chapter 3 Office of the Deputy Commissioner of Operations

3-1 Office of the Deputy Commissioner for Operations Overview
          3-1 PG Practice Guide:  Worker Support and Secondary Trauma
          3-1 PG Practice Guide:  Early Childhood for Children Ages Zero to Five
          3-1 PGA Practice Guide Appendices:  Early Childhood for Children Ages Zero to Five
          3‐1PG Notification of Adverse Action Against a Provider
3-2 Education Management
          3-2 Attachment A Educational Stability Procedure
3-3 Unified School District #2
                    3-3-1 School Climate Plan
                    3-3-2 Students' Rights and Discrimination
3-4 Private Facility and Program Licensing
          3-4 PG Practice Guide:  Private Provider Licensing 

Chapter 4 Office of the Chief of Staff

4-1 Chief of Staff Overview
4-2 Communications and Media Relations
4-3 Governmental Affairs
4-4 Grants Development
4-5 Change Management
4-6 Webmaster
4-7 Official Policy Development

Chapter 5 Chief of Quality and Planning

5-1 Office of the Chief of Quality and Planning Overview
5-2 Administrative Case Review
5-3  Institutional Review Board
          5-3 Attachment A Institutional Review Board DNA & Genetics
5-4 Client Data Protections and Client Data Dignity

Chapter 6 Office of Legal Affairs

6-1 Office of Legal Affairs Overview
6-2 Confidentiality
6-3 Failure to Report (NEW Policy Number is 22-1-3)
6-4 Records Management
          6-4-1 Uniform Case Record
6-5 Administrative Hearings
6-6 Superior Court for Juvenile Matters
6-7 Probate Courts
          6-7 PG Practice Guide:  Probate Courts
          6-7 Attachment A:  Interagency Agreement Letter
          6-7 Attachment B:  Probate Court Study
          6-7 Attachment C:  Report for Temporary Custody
                    6-7-1 Temporary Custody
                    6-7-2 Guardianship
                    6-7-3 Mental Health Commitments
                    6-7-4 Special Immigrant Juvenile Status
                    6-7-5 Voluntary Services Review

Chapter 7 Office of Diversity and Equity

7-1 Office of Diversity and Equity Overview

Chapter 8 Regional Administration

8-1 Regional Administration Overview

Chapter 9 Albert J. Solnit Children's Center

9-1 Albert J. Solnit Children's Center Overview

 Chapter 10 Wilderness School

10-1 Wilderness School Overview

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Volume 2 -  Child Welfare Program Management

Chapter 20 Case Planning

20-1 Case Planning Overview
           DCF-780 (Child Bill of Rights and Expectations)
20-1 PG Practice Guide:  Case Planning
          20-1-1 Purposeful Visitation and Contact Standards
          20-1-1 PG Practice Guide: Purposeful Visitation
20-2 Case Transfer Between Offices

Chapter 21 Specialized Child Welfare Subject Matter

21-1 Trauma-Informed Care
           21-1PG Practice Guide:  Trauma-Informed Care
21-2 Child and Family Permanency Teaming
           21-2 PG Practice Guide:  Child and Family Permanency Teaming
           21-2 PGA Practice Guide Appendices:  Child and Family Permanency Teaming
                     21-2-1 Considered Removal:  CFTM
                     21-2-1 PG Practice Guide:  Considered Removal:  CFTM
                     21-2-2 Permanency Planning Teams:  Family Selection
21-3 Delivery of Services Using a Client’s Preferred Method of Communication
           21-3-PG Practice Guide:  Delivery of Services Using a Client’s Preferred Method of Communication
21-4 Early Childhood Education
           21-4 PG Practice Guide: Access to Early Childhood Education
21-5 Health and Wellness
          21‐5PG Health Care Standards and Practice for Children and Youth in Care
                    21-5-1 HIV Testing 
                    21-5-1 PG Practice Guide:  HIV
                    21-5-2 Certification of Child’s Complex Medical Needs
21-6 Regional Resource Group
          21-6 PG Practice Guide:  RRG
          21-6 PGA Practice Guide Attachment:  RRG Attachment
21-7 Substance Use Disorder and Testing
          21‐7PG Practice Guide:  Substance Use
21-8 Intimate Partner Violence
21-9 Safe Sleep Environment
          21-9 PG Practice Guide:  Safe Sleep
21-10 Breast feeding during placement
21-11 High Risk Newborns
21-12 Safe Havens for Newborns 
21-13 Immigration
          21-13 PG Practice Guide:  Immigration
21-14 -UNDER REVIEW - Human Trafficking
          21‐14PG- UNDER REVIEW - Practice Guide:  CPS Response to Human Trafficking of Minors
21-15 Runaways and Missing Children
          21‐15PG Practice Guide:  Runaway Notification and Follow‐Up
21-16 Gender Identity and Sexuality
          21-16PG Practice Guide:  Working with Transgender Youth
21-17 Native American Families
21-18 Ethnic Skin and Hair Care
21-19 Animal Abuse or Neglect Reporting Procedures
21-20 USE Plans
          21-20PG Practice Guide:  USE
21-21 Family Arrangements
21-22 Restraint of Clients
          21‐22PG Practice Guide:  Approval Process for Prevention and Emergency Safety Intervention Training Programs
21-23 Foreign Nationals and the Vienna Convention
21-24 Disabled Infants with Life Threatening Conditions

Chapter 22 Careline and Intake

22-1 Child Abuse and Neglect Careline Overview
          22-1PG Practice Guide:  Careline
          22-1 Attachment A Mandated Reporters Attachment
          22-1-1 Special Investigations Unit
          22-1-2 Notification of Exceptional Circumstances
          22-1-3 Mandated Reporter's Failure to Report
22-2 Intake
          22-2-1 Family Assessment Response
          22‐2‐1PG Practice Guide:  Family Assessment Response
          22-2-2 Child Protective Investigations
22-3 Operational Definitions of Abuse and Neglect
22-4 Central Registry Placements
22-5 Appeal Process

Chapter 23 Ongoing Services

23-1 Ongoing Services Overview
23-2 In-Home Cases
          23-2-1 Voluntary Placement Cases
23-3 Removal from Home and Placement
23-4 Out-of-Home Placement Cases

Chapter 24 Foster Care Services

24-1 Foster Care Services Overview
          24‐1PG Practice Guide:  Foster Care Services

Chapter 25  Adoption

25-1 Adoption Overview
25-2 Adoption Subsidies

Chapter 26 Legal Guardianship

26-1 Subsidized Transfer of Guardianship Overview

Chapter  27 Interstate Compacts

27-1 Interstate Compacts Overview
          27-1-1 Interstate Compact on the Placement of Children (ICPC)
          27-1-2 Interstate Compact on Mental Health (ICMH)
          27-1-3 Interstate Compact on Adoption and Medical Assistance (ICAMA)

Chapter 28 Adolescent Services

28-1 Adolescent Services Overview
          28‐1PG Practice Guide:  Adolescent Services

 Chapter 29 Voluntary Services Program

29-1 Voluntary Services Program Overview

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Practice Guides

2‐2PG Credentialing for Service Providers
2‐2PG DCF Contracting and Procurement Guide
2‐3PG Supervisor's Guide to Corrective Discipline Including Attendance Expectations
2‐3‐2PG Supervision
2‐5PG DCF Academy for Workforce Knowledge and Development

3‐1PG Worker Support and Secondary Trauma

3‐1PG Early Childhood for Children Aged Zero to Five

3‐1PG A Early Childhood Appendices

3‐1PG Notification of Adverse Action Against a Provider

3‐4PG Private Provider Licensing Process

6‐7PG Probate Court

20-1PG Children's Bill of Rights
20‐1PG
Case Planning
20‐1‐1PG Purposeful Visitation

21‐1PG Trauma‐Informed Care

21‐2PG Child and Family Permanency Teaming

21‐2PGA Permanency Teaming Appendices

21‐2‐1PG Considered Removal‐Child and Family Team Meetings

21‐3PG Delivery of Service in a Client's Preferred Language

21‐4PG Access to Early Childhood Education

21‐5PG Health Care Standards and Practice for Children and Youth in Care

21‐5‐1PG HIV Testing Best Practice Guide

21‐6PG Regional Resource Group

21‐6PGA Attachment 1, Criteria for Consults with RRG

21‐7PG Substance Use

21‐8PG Intimate Partner Violence

21‐9PG Safe Sleep Environments

     21‐9 Safe Sleep Flyer English

     21‐9 Safe Sleep Flyer Spanish

21‐13PG Immigration

21‐14PG - UNDER REVIEW - CPS Response to Human Trafficking of Minors

21‐15PG Runaway Notification and Follow‐Up

21‐16PG Working with Transgender Youth and Caretakers

21‐20PG Unique Service Expenditure Plans (USE)

21‐22PG Approval Process for Prevention and Emergency Safety Intervention Training Programs

22‐1PG Careline
22‐2‐1PG Family Assessment Response

24‐1PG Foster Care Services
28‐1PG Adolescent Services