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Contract Management

This Division of Contact Management (DCM) site will assist you with your contract related activities and questions. Follow the links to locate a variety of information and materials to help you in your role in the contract preparation and amendment process.  

The key feature of this site is the "Contracts Library" where all of DCF's Purchase of Services (POS) contracts can be viewed by Provider or by Service Type.  [Note: Copies of Personal Service Agreements (PSAs) are not included.] 

DCM staff is available to support you with contract clarity, scope and PSA writing and will help facilitate communication between area office staff, the program leads and providers. 

We welcome your feedback.  If you cannot find what you need here on this site, please contact Amy Carrillo at Amy.Carrillo@ct.gov

BizNet Portal Contact Us Contracts Library Contract Templates FAQ's Forms and Instructions Miscellaneous Information Other State Agencies RFP's Personal Service Agreement Purchase of Service RFPs / RFIs / RFQs

Applications / Grants / Plans / Reports:



Contracts Library

Search Approved Contracts


Library Usage
This Library allows the user to view the electronic version of DCF contracts which includes but is not limited to; Provider Contact Information, Program Services, Budget Information, Contract Dates and more.


  1. To view contracts click on Search Approved Contracts.  You will see 2 tabs, Contractor Name and Service Type.
    • (a)  To view contracts by Provider click on Contractor Name. Click on the drop box arrow in the far right top corner and a list of Contractors will drop down.  Click on a contractor's name.
    • (b)  To view contracts by Service Type click onto Service Type.  Click on the drop box arrow in the far right top corner and a list of Service Types will drop down.  Click on a Service Type.
  2. To view contract information, (contact person, site address, fiscal contacts, contract dates), click on the Contractor Name, and then click onto the provider's name, (ex. ACCESS) then click on "submit query". click on the Contractor's Name link, (ex. Access Agency, Inc.)  Contractor Name & Info  Then right below the The contract information face sheet will appear with all the contact data.  
  3. To view the full array of services, list of towns, contact information, population and contract capacity, referral process, operating hours and staffing provided by the provider click on Contractor Name, then click onto the provider's name,(ex. ACCESS) submit query.  Then click on View Scope.
  4. To view the budget and/or budget narrative click on Contractor Name, then click onto the provider's name, (ex. ACCESS) then click on "submit query."  Then click on View Budget or view Budget Narrative.
  5. To view a list by service type or type of services in order to see a list of all of a particular service type, click on Service Type.  Click on the drop box arrow in the far right top corner and a list of service types will drop down.  Click on the service type you want; ex. Community Based Life Skills. Then click on "submit query."  A list of all of the contracted Community Based Life Skills programs will appear. 

For additional help with the Library Usage please contact: Amy.Carrillo@ct.gov




RFP Forms


Miscellaneous Information


Request for Proposal (RFP) / Request for Information (RFI) / Request for Qualifications (RFQ)  



 RFP: SAFE Family Recovery Region 1

  RFP: MST Multisystemic Therapy



Phase I: Preparation

An agency must begin by developing a written description of the services.  If the agency decides to contract out, it must determine the anticipated cost and term of the service to be provided.  If State statutes require an agency to select a Contractor through a competitive negotiation (i.e., an RFP process), then an agency must do so.


Phase II: Request For Proposals

When required by State statutes, an agency conducts an RFP process to select a Contractor. 


There are six major steps in a typical RFP process: (1) organizing a Team to conduct the process; (2) writing the RFP document; (3) writing an evaluation plan; (4) issuing the RFP; (5) reviewing the proposals submitted in response to the RFP; and (6) selecting the Contractor.


RFP Resources


Purchase of Service (POS)

A Purchase of Service (POS) contract is a legally binding agreement/document that defines the services or end product to be delivered to a state agency.  A POS contract is used to purchase ongoing and routine human services for clients from private providers such as child guidance clinics or extended day treatment centers.  Once services and cost are agreed upon, a contract is signed.


POS Materials:


Part I
Face Page Scope of Service (SOS Explanation)The SOS is a program description that is developed for each service type, describing the specific services that DCF is paying the contractor to provide.  The Scope of Service includes the contract capacity, units of service, service delivery expectations, data outcome reporting requirements and other pertinent service elements of the contract.


Scope of Service Guidelines and Checklist


Sample SOS & Sections A, B & C  (A - Description and Contract Capacity, B - Service Delivery Requirements, C - Reporting Requirements) 

Sections D, E & F  (D - Department Specific Provisions, E - Service Components not fee of service,  F - Service Components for fee of service)

Part II

Mandatory Terms and Conditions


Personal Service Agreement (PSA)

A Personal Service Agreement (PSA) is a legally binding contract that defines the services or end product to be delivered by a Personal Service Contractor to a state Department or agency. Typically, a PSA is used to purchase infrequent and non-routine services or an end product, such as specialized health services, consultant services, technical assistance and training. By state law, no state Department or agency may pay a contractor to deliver such services or end product without first executing a PSA.