Connecticut State Department of Children and Families

Mandated Reporter Training

Mandated Reporter Program Information

Mandated reporters are required to report or cause a report to be made when, in the ordinary course of their employment or profession, they have reasonable cause to suspect or believe that a child under the age of 18 has been abused, neglected or is placed in imminent risk of serious harm. (Connecticut General Statutes §17a-101a)
For further information, please contact DCF Academy for Workforce Development.

List of Mandated Reporters  (Who is a mandated reporter?)

Frequently Asked Questions (FAQ's)

On-Line Training:

School Employees:

1. Access the online Mandated Reporter Training for School Employees

2. Access the online Identification and Prevention of Adult Sexual Misconduct Against Children Training for School Employees:

3. Access the online Introduction to Child Trafficking in Connecticut School.

For All other Mandated Reporters - follow this link to access the on-line Mandated Reporter Training for Community Providers.

For Mandated Reporter Training in Spanish - follow this link

For Mandated Reporter Training in ASL Format - follow this link

In-Person Training:

To request to have a trainer come to your school, organization or facility, please complete this online inquiry form 

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Mandated Reporter Liaisons:

 Bridgeport  Alexandra Jennett  alexandra.jennett@ct.gov
 Danbury  Jennifer Birden  jennifer.birden@ct.gov
 Hartford   Shannon Frazer  shannon.frazer@ct.gov
 Manchester   Shannon Frazer  shannon.frazer@ct.gov
 Meriden  Wynter Jones  wynter.jones@ct.gov
 Middletown  Susan Sienkiewicz  susan.sienkiewicz@ct.gov
 Milford  Christine Surel  christine.surel@ct.gov
 New Britain  Susan Brock, Lisa Leger and Brendan Schiffer  susan.brock@ct.gov
 New Haven   Shirley Bordeaux  shirley.bordeaux@ct.gov
 Norwalk  Alexandra Jennett   alexandra.jennett@ct.gov
 Norwich  Kimberly Hotchkiss  kimberly.hotchkiss@ct.gov
 Torrington  Donna Caron  donna.caron@ct.gov
 Waterbury   Michele Koslowski   michele.koslowski@ct.gov
 Willimantic   Robin Russo and Jennifer Davis  robin.russo@ct.gov
Frequently Asked Questions:

Frequently asked questions about Connecticut Mandated Reporter trainings.

  1. How Often Am I Required to Complete Trainings Required of a Mandated Reporter?
    1. For new employees: You must complete the training(s) within six months of hire.
      Refresher training(s) required every three years thereafter.
    2. However, DCF continuously updates our courses at least annually to stay current with laws, regulations, and the vision and mission of the Department of Children and Families.

       

  2. Can Online Trainings Be Taken as A Group?
    1. No. Online trainings must be taken individually. Each person must complete the training on their own device or in a separate session to be issued a certificate of completion.
    2. Please use the online inquiry form to schedule an in-person group training.

       

  3. How Are Online Trainings Tracked?
    1. Learners must register for online trainings individually using their individual name and email address. Please do not instruct more than one person to register for any course using the same email address.
    2. DCF retains a database of all completions and certificates for learners who complete required online trainings.

  4. Can I Complete an Online Training in More Than One Session?
    1. Yes. You can resume where you left off in the course. When you restart the course and enter the same name and email address, you will be prompted with the question, "Would you like to resume where you left off?" Select "Yes" to continue from where you last stopped.

       

  5. Does DCF Support Third-Party Training Platforms?
    1. No, DCF cannot and does not have the ability to support third-party platforms, such as Vector Solutions, GNC, Protraxx, Paycor, etc.
    2. If your organization or school system uses a Learning Management System (LMS) to track completion for these trainings and you are experiencing technical issues or not showing as complete despite receiving a certificate from DCF, please reach out to your IT or HR support staff.

       

  6. Does DCF Have Any Identified Resources That Can Be Provided as A Takeaway for Mandated Reporters?
    1. Yes.There are a variety of handouts and resources that can be downloaded from the "Resources" section in the online trainings.Such as the Empowering Mandated Reporters brochure.

       

  7. Once I Complete the Training and Receive My Certificate, Is There Any Further Action Required on My Behalf For DCF?
    1. No.Once you receive your certificate of completion, no additional action or communication is required with DCF.

       

  8. How long is an in-person (instructor-led) training?
    1. 90-120 minutes (1.5 - 2 hours).
    2. This time should be allocated by the organizer that has requested the training.