The Trinity Health system is no longer in-network with United Healthcare as of 7/1/2024. Members should not experience disruption due to our passive PPO network. Please contact United Healthcare customer service at 1-866-794-3033 with questions.

FAQs for Active/Inactive Teachers

How should I report the death of a CTRB member?

Please complete the Reporting the Death of a CTRB Member Form and mail it to this office with a photocopy of the Death Certificate.  Upon receipt of this information, this office will be in a position to contact the proper person(s) in writing with final settlement information.


How should I report the death of a CTRB member's spouse, dependent or co-participant?

Please complete the Reporting the Death of a CTRB Member's Spouse/Civil Union Partner, Dependent or Co-Participant Form and mail it to this office with a photocopy of the Death Certificate.  Upon receipt of this information, this office will be in a position to contact the proper person(s) in writing with final settlement information.