Starting in May, electric and gas utilities began notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their services terminated. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information:

Connecticut Electric Efficiency Partners (EEP) Program

By way of a Notice dated October 18, 2019 issued in Docket No. 07-06-59, PURA Review of the Connecticut Electric Efficiency Partners Program – Extension of Grant Program, PURA has suspended the EEP Program while PURA is considering programmatic design changes in Docket No. 17-12-03RE05, PURA Investigation into Distribution System Planning of the Electric Distribution Companies – Innovative Technology Applications and Programs (Innovation Pilots). PURA invites interested stakeholders to participate in the Innovation Pilots discussions.

Background and History of the EEP Program
The Connecticut EEP Program was established by Section 94 of Public Act 07-242 (the Act). The primary intention of the Act is to reduce demand for electricity, particularly peak demand, based on the use of demand-side technology. Under the Act, entities may apply to PURA for participation in certain aspects of the EEP Program.

Content Last Updated May 2021