As many CT customers are experiencing increases in electric bills, PURA is committed to hearing from the public. While we welcome feedback, please note that the best place to direct individual questions about your bill is to your utility company. Additionally, we kindly ask for your patience as PURA's small call center team works to respond to the large volume of inquiries being received. Please refer to these Frequently Asked Questions for further information: PURA FAQs

Telephone Service Provider Contact Information



Frontier Communications
Customer Service:        (800) 921-8101
Repair for Residential:    (800) 921-8104
Repair for Business:       (800) 921-8104
All customer contact numbers for Frontier Communications are toll free


Verizon
Customer Service: 1-800-837-4966
Repair: 203-661-5444


Cox Communications
Customer Service: 1-800-955-9515


Comcast Telcom
Customer Service: 1-800-934-6489