Starting in May, electric and gas utilities began notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their services terminated. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information:

Gas Utility Companies

Connecticut Natural Gas Corporation
Customer Service: 860-524-8361 
Greenwich Area Customers: 203-869-6900
Emergencies:  866-924-5325

Southern Connecticut Gas Company
Customer Service:  800-659-8299
Emergencies:  800-513-8898

Eversource - (Yankee Gas Services Company )
Customer Service  (Residential):  800-989-0900
Customer Service (Business): 888-688-7267
Emergencies - 877-944-5325