Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information

Electric Distribution Companies

Customer Service 1-800-286-2000
Credit & Collection 1-800-286-2828
United Illuminating Company
Customer Service 1-800-722-5584
Municipal Electric Distribution Companies
Groton Utilities
Customer Service Phone: 860-446-4000
Bozrah Light & Power 
Customer Service Phone:  860-889-7388

Jewett City Department of Public Utilities
Emergencies: 860-376-2955
Report Street Lights Out: 860-376-2877
Customer Service Phone: 860-887-2555
Natural Gas Emergency Phone:  860-887-7027 
South Norwalk Electric and Water
Customer Service 203-866-3366
Emergency After Hours: 203-265-5055



Content Last Updated January 2024