Request for Proposals
Health Insurance Exchange: Seeking contractor to focus on Business Operations, related IT systems, and Consumer Assistance
October 17, 2011
The State of Connecticut, Office of Policy and Management (OPM), is seeking a qualified contractor to focus on Insurance Exchange business operations and related IT systems necessary for the development of implementation options as well as the asessment and design of consumer assistance components necessary to support Exchange enrollees.
The Connecticut Health Insurance Exchange Board of Directors will select an external technical assistance vendor (“Contractor”) to complete the activities outlined in the Scope of Work. The purpose of this RFP is to solicit a qualified Contractor that will be responsible for all tasks and deliverables. An interdisciplinary team and sub-contractors (as needed) will focus on both the business process functions and related IT systems necessary for the design and development of implementation options for the Connecticut Health Insurance Exchange (“Exchange”) functionality. Additionally, the Contractor will be responsible for the assessment and design of the consumer assistance components that are necessary in supporting Exchange enrollees. To this end, two main workstreams are defined:
Level One Establishment Workstreams
1. Workstream I: Requirements for Business Process and IT Operations
·External technical assistance vendor will assist the Exchange in moving from
planning through procurement and implementation activities
·Focus on business process functions and related IT systems
2. Workstream II: Consumer Assistance and Support
·Assessment of all current programs and services in the State including gap
analysis
·Identification of leverage points within current capabilities
Workstreams I and II are thematically different and require different skill sets. It is anticipated that Workstream II will run concurrently with Workstream I. Furthermore, it is acceptable for the selected Contractor to sub-contract the tasks outlined in Workstream II to an additional vendor while maintaining full project ownership.
The request for proposals is available online at: https://www.biznet.ct.gov/scp_search/BidResults.aspx?groupid=95 or from Amy Tibor, Office of Policy and Management, 450 Capitol Ave., MS#52LTC, Hartford, Connecticut 06106-1379. E-mail amy.tibor@ct.gov. Telephone: 860-418-6349. Facsimile:860-418-6495.
DEADLINE FOR RESPONSE SUBMISSION IS 4:00 PM NOVEMBER 16, 2011.