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• CONSUMER ALERT - PUBLIC COMMENT ON AQUARION WATER CO SUBSTATION FLOODING IN GREENWICH CT

  Date Posted: 6/3/2021

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• CONSUMER ALERT - PUBLIC COMMENT ON CONNECTICUT WATER COMPANY PROPOSED RATE INCREASE

  Date Posted: 3/23/2021

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• CONSUMER ALERT - PUBLIC COMMENT ON PROPOSED MERGER OF AQUARION WATER CO AND VALLEY WATER SYSTEMS

  Date Posted: 6/2/2021

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• CONSUMER ALERT - The White House Addresses Affordable Internet - New Online Tools Available

  Date Posted: 5/23/2022

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• CONSUMER ALERT- Enrolling in Lifeline or ACP Does Not Require Additional Services

  Date Posted: 3/22/2022

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• CONSUMER ALERT- PUBLIC COMMENT ON AQUARION WATER COMPANY OF CONNECTICUT PROPOSED RATE INCREASE

  Date Posted: 8/30/2022

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• CONSUMER ALERT- PUBLIC LISTENING SESSION ON PERFORMANCE BASED RATEMAKING

  Date Posted: 2/24/2022

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• CONSUMER ALERT: FCC Adopts First Ever Broadband Access Anti-Discrimination Rules

  FCC Adopts Strong Rules to Protect Against Intentional and Impactful Discriminatory Practices Based on Income Level, Race, Ethnicity, Color, Religion and National Origin That Impacts Access to Internet Service.

  Date Posted: 11/15/2023

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• CONSUMER ALERT: Increase in Standard Service Supply Rates for Eversource and United Illuminating Customers Effective January 2025

  Customers of Connecticut's two Electric Distribution Companies will likely see increase in monthly bills, reflecting both increases Standard Service supply rates, effective January 2025.

  Date Posted: 11/20/2024

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• CONSUMER ALERT: United Illuminating and Eversource Customers Will Likely See Increase in Monthly Bills Effective July 2024

  Customers of Connecticut's two Electric Distribution Companies will likely see increase in monthly bills, reflecting both increases for distribution costs and decreases in Standard Service supply rates, effective July 2024.

  Date Posted: 6/24/2024

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• Consumer and Community Alert - Affordable Connectivity Program Consumer Outreach Toolkit

  Date Posted: 7/25/2022

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• Consumer Counsel Applauds FCC’s Digital Discrimination Ruling, Ordered by Bipartisan Infrastructure Law

  With this rule announcement, there are now important legal parameters for preventing demographic discrimination throughout the industry.

  Date Posted: 11/16/2023

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• Consumer Counsel Coleman Announces Pro-Consumer Settlement in Frontier Quality of Service Violations Case

  Consumer Counsel Coleman announced a settlement agreement with Frontier Communications that provides customers with both historical and forward-looking credits for those impacted by Frontiers repeated failure to meet Quality of Service standards.

  Date Posted: 11/19/2024

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• Consumer Counsel Coleman Applauds PURA Decision, $2.5 Million in Civil Penalties to Frontier Communications as a Result of OCC Petition for Investigation

  On January 8, 2024, the Office of Consumer Counsel filed a petition with the Public Utilities Regulatory Authority to investigate Frontier Communications prolonged and well-documented noncompliance with longstanding state standards for providing service to customers. PURA's decision and subsequent Notice of Violation confirmed OCC's findings.

  Date Posted: 7/10/2024

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• Consumer Counsel Coleman Applauds Superior Court Ruling Upholding PURA's 2022 Evidence-Based Cuts in United Illuminating Rate Case

  Consumer Counsel Coleman the Superior Court's decision to uphold PURA's decision in the 2022 United Illuminating rate case in which the Orange-based electric distribution company sought an increase of $131 million and PURA's final decision slashed the request based on a lack of company supported evidence, granting an increase of $23 million.

  Date Posted: 3/14/2025

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