Understanding Nursing Home Transfers and Discharges

Being told you must leave a nursing home can feel scary and stressful for both residents and families. Sometimes, a nursing home may try to transfer or discharge a resident because the resident needs more care, is having difficulties, or because family members ask questions or complain.

But the Nursing Home Reform Law of 1987 says a nursing home cannot transfer or discharge a resident unless there is a valid reason.

Allowed Reasons for Transfer or Discharge

A resident may only be transferred or discharged if:

  • The nursing home cannot provide the care the resident needs.

  • The resident’s health has improved, and nursing home care is no longer needed.

  • The safety of people in the nursing home is at risk.

  • The resident has not paid for care.

  • The nursing home is closing.

Many of these issues can be solved through good care planning, which means transfer or discharge is not always needed.

Notice Requirements

If a resident is going to be transferred or discharged, the nursing home must give a written notice at least 30 days in advance to the resident and their family member, guardian, or legal representative.

The notice must include:

  • The reason for the transfer or discharge.

  • Where the resident will be moved.

  • The date of the transfer or discharge.

  • Information about the right to appeal the decision.

  • Contact details for the State Long-Term Care Ombudsman

 

What You Can Do

If you get a notice of discharge, contact the Long-Term Care Ombudsman Program for help and support.

Helpful Resources

For nursing homes trying to send discharge notices to the ombudsman, visit the LTCOP Involuntary Discharge Portal.

Return to CT LTCOP Home Page