Low Income Discount Rate (LIDR): for low-income electric utility customers with a financial hardship designation on their account. Eversource has a five-tier rate offering discounts from 5% to 50%.  A customer may contact Eversource if they believe they should be placed in a different tier.  UI currently has a two-tier rate offering either a 10% or a 50% discount.  Customers should contact Eversource (800-286-2828) or UI (800-722-5584) to see if they qualify or to discuss correct tier placement.
 
Matching Payment Program (MPP): for electric and gas customers with a financial hardship designation and a past due balance of $100 for more than 60 days. With this program, the utilities will match every dollar you pay and every dollar you receive from the Connecticut Energy Assistance Program (CEAP) or other assistance programs. Check with your utility regarding MPP if you are a customer with a financial hardship designation and a past due balance. 

Connecticut Energy Assistance Program (CEAP): Low-income customers should apply for energy assistance either online or by contacting their local CAA. Visit https://portal.ct.gov/heatinghelp/connecticut-energy-assistance-program-ceap for more information. Energy assistance will be applied to the heating utility or oil vendor. The Matching Payment Program (MPP) will match CEAP assistance.