Publications
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Agency 2009-2010 Annual Report (442 KB)
Connecticut Child Support Enforcement System (CCSES): Connecticut received$2,390,000 in ARRA funding for enhancements to the program’s automated system to increase location of noncustodial parents, improve establishment and enforcement productivity, increase collections, increase federal incentive dollars, and reduce future programming costs.
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Fiscal 2010 saw the Department of Social Services delivering critical assistance to an increasing number of Connecticut residents against a backdrop of severe economic and budgetary challenges.
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The Department of Social Services continued to deliver critical assistance to an increasing number of Connecticut residents during fiscal 2011. As the need for public entitlement programs like Medicaid coverage and food assistance remained on an upward trend, DSS staff sustained heavy workloads of application processing, eligibility determination and case maintenance.
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The Department of Social Services delivered vital public benefits to nearly 760,000 Connecticut residents on an ongoing basis across all programs during SFY 2013.
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The Department of Social Services' customer service modernization initiative, called ConneCT, was implemented statewide as SFY 2014 opened. ConneCT provides applicants, clients and the general public with multiple access points to the federal and state programs administered by DSS.
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The department also recorded significant gains in Medicaid application processing, especially in the area of Long-Term Services and Supports. This area showed a sustained timely processing rate of 90+ percent throughout SFY 2015.
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The Department of Social Services continued to deliver vital public benefits to more than 1 in 4 Connecticut residents in fiscal 2016. As the fiscal year closed in June, DSS was serving a total of 1,020,070 individuals across all programs.
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The Department of Social Services continued to deliver vital public benefits to more than 1 in 4 Connecticut residents in 2017. As the fiscal year closed in June, DSS was serving approximately 1 million individuals across all programs. Agency field staff served the public directly at 12 offices and telephone Benefits Centers, while central office staff administered specialized services and supported field operations across the full range of direct and funded programs.
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The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
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The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
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The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
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The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
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The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
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The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves over 1.2 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
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Agency Annual Report, State Fiscal Year 2012 (810 KB)
The Department of Social Services delivered vital public benefits to approximately 750,000 Connecticut residents on an ongoing basis across all programs during SFY 2012. As the need for medical coverage, food assistance and other human services remained acute, DSS field staff continued to shoulder high levels of application processing, eligibility determination and case maintenance.