Meet Laurel, our DSS chatbot! Available 24/7, Laurel can help you check your benefit and application status, answer common questions, and provide guided support for applications, renewals, MyAccount, and more.
Are you sure you want to log out of your account? If you do want to logout, please click "Logout".
NOTICE:
Due to a water main break the Waterbury Resource Center will be closed, Dec. 15, 2025. We apologize for the inconvenience. If you need information about your benefits please call 855-626-6632 or go to MyDSS.CT.GOV.
By creating an online client benefits account or ‘MyAccount’ with your client ID, you can look at the benefits you currently receive with DSS. You will need to create a username and password online at www.connect.ct.gov or www.mydss.ct.gov.
The information you enter to create your MyAccount helps to ensure that only you can see your household's benefit information. We will safeguard all of your personal information. When you sign up, you can access the status of your benefits anytime and anywhere from a smartphone, tablet or computer with an internet connection.
MyAccount technical support (for help using MyAccount online) is available by calling toll-free 1-877-874-1612, Monday – Friday, 8:30 am to 5 pm.
ConneCT also features a prescreening tool at www.connect.ct.gov which helps show if you may be eligible for programs with DSS. By giving information about your income, assets, and the bills you pay each month, you can find out if you might be eligible for help buying food, providing health care coverage for you and/or your family, and assistance with other DSS programs.