Special for Service Partners
Community Partner Resources
Welcome to our Community Partner Resource repository, our online toolkit for Community Partners where you will find recent issues of our new Community Partner Insider Newsletter and other valuable resources.
Community Partner Insider Newsletter
- DSS Community Partner Insider June 2026 Newsletter
- DSS Community Partner Insider February 2026 Newsletter
- DSS Community Partner Insider December 2025 Newsletter
- DSS Community Partner Insider November 2025 Newsletter
- DSS Community Partner Insider September 2025 Newsletter
- DSS Community Partner Insider March 2025 Newsletter
Application & Renewals
- Application Checklist Flyer - English
- Application Checklist Flyer - Spanish
- Renewal Checklist Flyer - English
- Renewal Checklist Flyer - Spanish
Connect with DSS
- Client Guide: DSS Phone System - English
- Client Guide: DSS Phone System - Spanish
- Help Us Help You - English & Spanish
- DSS Chatbot Laurel Info Sheet - English
- DSS Chatbot Laurel Info Sheet - Spanish
- DSS Self Service Social Media Post
- Community Partner short Code Announcement
- Skip the line
- Blue DSS Resource Flyer
- Update Us Social Media Post
- Skip the Wait - English & Spanish
Federal Changes (The Big Beautiful Bill Act/H.R.1.)
- What will change with DSS benefits following the passing of federal H.R.1?
- Able-Bodied Adults Without Dependents or ABAWDs-Related Resources
Fraud Prevention
- EBT Skimming CP Newsletter
- How to Trust a DSS Text Message - English
- How to Trust a DSS Text Message - Spanish
Guides to help clients use online self-service options
Clients create a MyAccount to manage their benefits online. MyAccount is best accessed on a computer via ConneCT and a smart phone using MyDSS.
When using a computer - ConneCT
- Creating a MyAccount Guide - English
- Creating a MyAccount Guide - Spanish
- MyAccount PRF - English
- MyAccount PRF - Spanish
- Submitting a PRF - English
- Submitting a PRF - Spanish
- MyAccount Renewal
- MyAccount Report a Change
When using a mobile device - MyDSS
Videos