NOTICE:

Due to a water main break the Waterbury Resource Center will be closed, Dec. 15, 2025. We apologize for the inconvenience. If you need information about your benefits please call 855-626-6632 or go to MyDSS.CT.GOV

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

Special for Service Partners

Community Partner Resources

Welcome to our Community Partner Resource repository, our online toolkit for Community Partners where you will find recent issues of our new Community Partner Insider Newsletter and other valuable resources.

Community Partner Insider Newsletter

DSS Community Partner Insider November 2025 Newsletter

DSS Community Partner Insider September 2025 Newsletter

DSS Community Partner Insider March 2025 Newsletter 

Application & Renewals

Application Checklist Flyer - English

Application Checklist Flyer - Spanish

Renewal Checklist Flyer - English

Renewal Checklist Flyer - Spanish

Connect with DSS

Client Guide: DSS Phone System - English

Client Guide: DSS Phone System - Spanish

Help Us Help You - English & Spanish

DSS Chatbot Laurel Info Sheet - English

DSS Chatbot Laurel Info Sheet - Spanish

DSS Self Service Social Media Post

Community Partner short Code Announcement

Skip the line

Blue DSS Resource Flyer

Update Us Social Media Post

Federal Changes (The Big Beautiful Bill Act/H.R.1.)

What will change with DSS benefits following the passing of federal H.R.1?

Able-Bodied Adults Without Dependents or ABAWDs-Related Resources

Fraud Prevention

EBT Skimming CP Newsletter

How to Trust a DSS Text Message - English

How to Trust a DSS Text Message - Spanish

Guides to help clients use online self-service options

Clients create a MyAccount to manage their benefits online. MyAccount is best accessed on a computer via ConneCT and a smart phone using MyDSS.  

When using a computer - ConneCT

Creating a MyAccount Guide

MyAccount PRF - English

MyAccount PRF - Spanish

Submitting a PRF - English

Submitting a PRF - Spanish

MyAccount Renewal 

MyAccount Report a Change

When using a mobile device - MyDSS

MyAccount Report a Change

Videos

Video Guides for accessing MyAccount

Chat With Us