*The Department of Social Services is closed Monday, October 10, in observance of the Columbus Day holiday. Please see below for 24/7 access options.

*DSS Field Offices & telephone Benefits Center (1-855-626-6632) are open Mondays, Thursdays & Fridays from 8 a.m. to 4:30 p.m. & Tuesdays from 8 to 11:30 a.m. (closed Tuesdays from 11:30 a.m. on & all day Wednesdays as staff process applications, renewals & related work). Please see below for 24/7 access suggestions & www.ct.gov/dss/fieldoffices.

*Did you know? HUSKY A/D/C & SNAP members can get $30/month internet discount & more through Affordable Connectivity Program.

*Don’t miss important news about your benefits: Update your contact info online now! For HUSKY A/B/D: www.accesshealth.ct.com for your Access Health CT User Account. For HUSKY C, SNAP or cash aid: www.connect.ct.gov or www.mydss.ct.gov for your DSS MyAccount.

*24/7 access to DSS: Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more! Client Information Line: 1-855-626-6632. With MyDSS, our mobile-friendly app, access your account on any device (www.ct.gov/mydss).

To Report Fraud or Abuse of Programs



Note: Because of confidentiality laws we are NOT able to inform or respond to you as to the outcome or specifics of a case.

The Department of Social Services is strongly committed to identifying and eliminating fraud, whether it be committed by a client, provider or vendor. 

For information on how to report suspect fraud and abuse—by phone, email, online form or U.S. mail, please click on the ‘Contact’ link at left.


Client Fraud

Client fraud is an “intentional” action which results in a client or another person receiving public assistance benefits which they are not entitled to from programs including, but not limited to, Care4Kids Child Care, Supplemental Nutritional Assistance (SNAP-formerly known as the Food Stamp program), Connecticut Energy Assistance (CEAP) and Medicaid.  Conduct that constitutes potential client fraud allegations include, but is not limited to:


  • Client is suspected of not reporting employment wages or a recurring income not resulting from employment
  • Client is suspected of not reporting their address information correctly
  • Client is suspected of not reporting the presence of another parent in the home
  • Client is suspected of receiving benefits for a child that does not live with them
  • Client is suspected of SNAP trafficking (formerly known as the Food Stamp program)
  • Client is suspected of applying for and receiving public assistance in more than one (1) state at the same time


Use theClient Complaint Form to report client fraud.


Provider/Vendor Fraud


Provider or Vendor Fraud is an “intentional” deception or misrepresentation which results in an unearned benefit to a provider or vendor, usually in the form of an excess payment, through the Medical Assistance Programs.  This would include any provider or vendor operating as an individual or business entity including their employees, owners and/or officers.  Conduct that constitutes potential provider or vendor fraud allegations include, but is not limited to:

  • Provider billing for services that were not rendered
  • Providing services which are not medically necessary
  • Provider billing for a covered service when a noncovered service was provided
  • Billing for a more costly service than was performed
  • Ordering excessive or inappropriate tests
  • Altering and/or falsifying a claim or records
  • Accepting kickbacks for patient referrals for services
  • Billing for brand-name drugs when generic drugs are dispensed


 Use theProvider/Vendor Complaint Form to report provider or vendor fraud. 


Please follow this link view to the Administrative Actions List.