How to Report a Cyber Threat/Incident/Data Breach to Ensure Security

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Security is a top priority, and the Connecticut Immunization Information System (CT WiZ) system and interfaces are continuously monitored to ensure security of data.

What is a cyber threat/incident/data breach?

  • A cyber threat/incident/data breach (breach) is a departure from established policies or procedures, unauthorized disclosure, unauthorized acquisition, unauthorized access, or loss of control of personally identifiable information (PII) or protected health information (PHI). A breach is an infraction or violation of a policy, standard, obligation, or law. A breach in data security would include any unauthorized use of data, even aggregate data without names. A breach can be malicious or unintentional.  
  • CT WiZ has not experienced any cyber threats/incidents/data breaches but is proactive with procedures as outlined below.

PLEASE FOLLOW 3 STEPS (Alert, Stop, Resume):

If your facility has onboarded or you have user access to CT WiZ and experiences a cyberthreat/incident/data breach, please take immediate steps to ensure of CT WiZ data as below:

  1. Alert - Submit a Helpdesk ticket: select Immunizations (CT WiZ)- select category: 'Cyberthreat/Incident' - topic: 'Reporting a Threat/Incident' - topic: 'Reporting Resolution of Threat/Incident'.
    a. Or call (860)509-7929. Provide as much information as you can including: the date it started, which system was involved, your contact information, and the date it was resolved.

  2. Stop - CT WiZ team will temporarily stop your access to CT WiZ (HL7 and UI) to proactively prevent any user interface (UI) access or (HL7) query to CT WiZ.
    a. If you need to request an immunization record in the interim, call (860)509-7929. Patients may also securely access the CT WiZ Public Portal.

  3. Resume - After you notify the CT WiZ team that your facility's threat/incident has resolved; your staff can then resume user access after we enable password reset, and CT WiZ team will then reactivate HL7 facility codes for your HL7 reporting/query.

CT WiZ team will provide additional CT WiZ support and provide next steps as needed. Thank you.