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• Office of the Commissioner

• Commissioner Policies and Directives

  The Commissioner Policies and Directives provide agency employees with direction, guidance and support to enable them to fully and effectively execute their duties in a manner that provides the highest quality healthcare services to individuals served by the Department of Mental Health and Addiction Services (DMHAS).

• Equal Employment Opportunity Office

  The Equal Employment Opportunity Office is responsible for monitoring and ensuring the proper implementation of policies and procedures related to equal employment opportunity, affirmative action, and the Americans with Disabilities Act.

• DMHAS Divisions and Offices

• Client Rights Officers

• Compliance and Integrity Office

  The Compliance and Integrity Office ensures that DMHAS and its employees meet all standards set by government laws and regulations.

• Community Services Division

  The Community Services Division is the “operations” arm of the DMHAS Office of the Commissioner. Regional monitoring staff maintain regular contact with the Department’s private not for profit behavioral health service contractors.

• CMHC - Inpatient Service

  The CMHC Inpatient Service makes admission decisions in consultation with Utilization Management staff from the DMHAS Office of the Commissioner. Residents of catchment areas 5, 6, 7, and 8, comprising the Greater New Haven area, are generally given priority for admission to CMHC’s beds.

• Division of Diversity, Equity, and Inclusion (DEI)

  The DMHAS Division of Diversity, Equity, and Inclusion (DEI) is the Racial Justice, Multicultural Relations and Equal Opportunity Branch of the DMHAS Office of the Commissioner (OOC). The Division of DEI at DMHAS is committed to leading and supporting initiatives that fosters a welcoming, respectful, and inclusive environment for all staff and clients.

• Client Rights and Grievance Specialist

  The Client Rights and Grievance Specialist promotes the use of the Department of Mental Health and Addiction Services (DMHAS) Client Grievance Procedure by DMHAS facilities and covered service providers. The Client Rights and Grievance Specialist is also the designated DMHAS Americans with Disabilities Act (ADA) Title II Coordinator and Affordable Care Act (Section 1557) Coordinator.

• Office of Public Information and Communications

  The Office of Public Information and Communications provides a full range of communication activities that serve the department and its stakeholders.

• Ethics Compliance Office

• DMHAS Client Release of Information Forms

  In accordance with federal and state privacy laws, a Release of Information Form authorizing the use and disclosure of protected health information must be completed and signed by the client or authorized (legal) representative before any client information may be released.

• Divisions & Offices

• State Advisory Board

  The State Advisory Board is a legislatively mandated board that meets monthly with the Commissioner of DMHAS and advises the Commissioner on programs, policies, and plans for the Department.