WCC Records and Information Request Service Goes Live September 15, 2023
September 14, 2023
Thanks to recent software technology modernization, WCC is making it easier for the public and parties to request and receive public records in accordance with CT law.
WCC is going live with GovQA software on September 15, 2023. This system will process and manage requests from the public and parties for public records and information.
The Commission’s new records request system is a centralized, secure public records portal that allows requestors to track their records and information requests online while standardizing workflows for employees. Self-serve tools and auto-follow functions make it easy to proactively share requested information. An online intake form refines requests, reducing the need for clarification and delivering improved accuracy. The system reduces paperwork and frees up staff time to work on other important business.
GovQA is the largest provider of cloud-based Software as a Service (SaaS) automated workflow solutions for government compliance. Its Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local governments than any other software provider.
The new system will be available through a portal which can be accessed on September 15, 2023, here.