Secure Email Service
Secure Mail Upgrade to Office Message Encryption (OME)
The State of Connecticut Department of Administrative Services/Bureau of Information Technology Solutions (DAS/BITS) provides the State’s agencies with the ability to send electronic email securely, using the Enterprise Secure Mail Service. Effective, May 4th, 2022, the State of Connecticut will no longer support Axway Mailgate for sending or receiving Secure Mail. The new product is Office Message Encryption (OME), by Microsoft.
Impact:
- As of May 22, 2022, the recipients of TRB secure email will be prompted to log in with their email credentials (instructions attached here).
- Secure mail will no longer expire after thirty (30) days. Secure mail will now last forever!
- If you are having trouble opening a secure email, please contact:
- Follow the link in the email to receive your secure mail. Do not use old bookmarks previously stored on your computer.
- Recipients of encrypted messages using this service can then use their email service credentials or a pass code to read and reply to the encrypted message.
- Recipients with Gmail, Yahoo!, Hotmail/Outlook, and Office 365 accounts can authenticate using those credentials in leu of a passcode.
- If the recipients are using Hotmail/Outlook or Office 365 and an Outlook or Outlook Online client then the message is automatically decrypted in their inbox.
- Recipients must know their account username and password to the retrieve the secure mail message.
- Mail does not expire sent securely.
- How to retrieve Office Message Encryption (OME) mail messages and OME Code Message
OME Mail Messages | OME Code Message - Office Message Encryption (OME) FAQ