Department of Energy and Environmental Protection Public Utilities Regulatory Authority

Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information

Press Releases

04/25/2022

PURA Seeks Input on Management Audits

**ADVISORY** 

(New Britain, CT – April 25, 2022) – Connecticut’s Public Utilities Regulatory Authority (PURA) is seeking public input on the scope of management audits that the Authority has initiated. The Authority will be auditing the management and operations of the three Avangrid companies in Connecticut (United Illuminating, Southern Connecticut Gas, and Connecticut Natural Gas) and has developed a draft Audit Workplan for the audits. 

In an effort to improve the relevancy and effectiveness of the management audits, the Authority is seeking input from stakeholders on the draft Audit Workplan. Specifically, the Authority is requesting that interested parties provide comments on and/or suggested revisions to the workplan no later than Wednesday, May 4, 2022. The Authority will consider any feedback in finalizing the audit workplan. Feedback can be emailed to PURA.ExecutiveSecretary@ct.gov. The subject line of the email should state “Management Audit Workplan.”

In addition, the Authority will host a remote Stakeholder Conference on Tuesday, May 3, 2022, at 10:00 a.m. to provide a forum for additional feedback on the workplan. Anyone interested in participating may register in advance here:

https://ctdeep.zoom.us/meeting/register/tZ0sf-ivrz0tGNMMEmvka45TyejqcuEeXFiO

After registering, you will receive a confirmation email containing information about joining the meeting.

Note: At this time, the Authority is only seeking input on the draft Audit Workplan for the three Avangrid companies. Subsequent management audits will commence for the Eversource electric, gas, and water companies in accordance with the Authority’s final decision in Docket No. 20-08-03, Investigation into Electric Distribution Companies’ Preparation for and Response to Tropical Storm Isaias.

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For Immediate Release: April 25, 2022
Contact: Taren O’Connor
Taren.Oconnor@ct.gov
860-999-3498

Joe Cooper
Joe.Cooper@ct.gov
860-944-9459


ct.gov/pura