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Connecticut Long Term Care Ombudsman

History of Connecticut’s Long Term Care Ombudsman Program

   Mandated by the Federal Older American’s Act and Connecticut General Statute 17b-400, the Connecticut Long Term Care Ombudsman Program protects and promotes the rights and quality of life for residents of skilled nursing facilities, residential care homes and managed residential care communities (also known as assisted living facilities). The Regional Ombudsman, along with the Volunteer Resident Advocate, provides a voice to residents’ concerns and, as importantly, empowers residents to have a voice in ensuring their rights. This is accomplished through individual consultation and complaint resolution and also through work with other state agencies and advocacy organizations. The State Ombudsman also works with policy makers, legislators and stakeholders to advance and improve systems and protections at the state level. 

   We have designed this site to offer a concise overview of our philosophy and our services. Connecticut’s Long Term Care Ombudsman Program is committed to promoting and maintaining the highest quality of life and care for the state’s 30,000+ nursing home residents. Through a combination of direct services to nursing home residents, partnerships with the state’s elderly services networks, and rigorous systemic and legislative advocacy, the Ombudsman Program continues to expand and improve, paving the way for ongoing improvements in the state’s long term care system.

   We bring this web site to you with the support and assistance of the Connecticut Department of Aging and Disability Services, with the goal of reaching an ever-wider long term care consumer audience. We hope your visit here is informative and useful; and we are anxious to answer any questions you may have. We invite you to submit suggestions for improving this page, or any of our other services.



Our Mission

About the Long Term Care Ombudsman Program

Residents Rights

What is a Resident Advocate?

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