**All 12 DSS Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m.  Drop-boxes are also available.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.  For office locations, please visit www.ct.gov/dss/fieldoffices .

 **Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

 **24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

 

To Report Fraud or Abuse of Programs

Contact

To Report Suspected Fraud

 

If you suspect an individual, provider or vendor has committed fraud against the State of Connecticut, Department of Social Services, Medical Assistance Program, you can report this in any of the following ways:

Toll Free Fraud Hotline:  1-800-842-2155

 

Complete online reporting form at: 
(to e-mail, fax or mail complaint please click link below to complete form and print)

Client Complaint Form

 
Email – Client Complaint Form to clientfraud.dss@ct.gov
             Provider Complaint Form to providerfraud.dss@ct.gov
 
Fax – Complaint Form to (860) 424-4945
 
Mail - Complaint Form to:
State of Connecticut 
Department of Social Services
Investigations Division
55 Farmington Avenue
Hartford, CT  06105-3730