**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**DSS Field Offices and our telephone Benefits Center are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our Client Information Line at 1-855-6-CONNECT (1-855-626-6632) . More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Economic Security - Electronic Benefits Transfer EBT

Contact

When to Call Customer Service 

1-888-328-2666 This is a free call.

Customer Service is open 24 hours a day, 7 days a week to answer any questions you may have about how to get your benefits. The customer service number is first answered by a computer. You will be asked questions to help direct your call.

Call to find out:

  • Where you can use your card.
  • Your food stamp account balance.
  • Your cash account balance.

Call if:

  • You have questions or problems using your EBT card or secret PIN.
  • Your card is lost or stolen. You must report this immediately.
  • Your card does not work.

EBT Contacts

Email your questions to: Electronic Benefits Transfer (EBT) Add your content here