NOTICE

The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the state of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Economic Security - Electronic Benefits Transfer EBT

Contact

When to Call Customer Service

1-888-328-2666 This is a free call.

Customer Service is open 24 hours a day, 7 days a week to answer any questions you may have about how to get your benefits. The customer service number is first answered by a computer. You will be asked questions to help direct your call.

Call to find out:

  • Where you can use your card.
  • Your food stamp account balance.
  • Your cash account balance.

Call if:

  • You have questions or problems using your EBT card or secret PIN.
  • Your card is lost or stolen. You must report this immediately.
  • Your card does not work.
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