When to Call Customer Service
1-888-328-2666 This is a free call.
Customer Service is open 24 hours a day, 7 days a week to answer any questions you may have about how to get your benefits. The customer service number is first answered by a computer. You will be asked questions to help direct your call.
Call to find out:
- Where you can use your card.
- Your food stamp account balance.
- Your cash account balance.
- You have questions or problems using your EBT card or secret PIN.
- Your card is lost or stolen. You must report this immediately.
- Your card does not work.
EBT ContactsEmail your questions to: Electronic Benefits Transfer (EBT)