**The DSS Greater Hartford and New Haven Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m. at 20 Meadow Rd., Windsor; and 50 Humphrey Street, New Haven.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.


**At all DSS Field Offices applications and drop-boxes are available.  For office locations, please visit www.ct.gov/dss/fieldoffices.


**Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.


**24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

Public Charge: Special Information about Federal Rule Change


We hope the following information package will be helpful in understanding effects of the federal rule change about ‘public charge,’ immigration and receiving public benefits.

On January 27, 2020, the U.S. Supreme Court issued a 5-4 decision allowing the Trump Administration’s public charge rule change, which targets legal immigrant families and individuals, to take effect on February 24, 2020, while a lower court considers the legality of the rule.

Connecticut is one of the states continuing to fight this rule change in the courts.  In the meantime, the following is a summary of information points and links to further resources.


Please keep in mind…

If a family or individual currently is eligible for and receives public benefits, you will NOT lose those benefits as a result of the new public charge rule.

The new public charge rule only applies for people seeking entry to the U.S. or who are going to adjust their immigration status (for example, apply for a green card). 

Under the new rule, federal immigration officials can consider whether the applicant has used certain benefit programs such as:

  • HUSKY Health/Medicaid (age 21 and older);
  • SNAP (Food Stamps);
  • Cash assistance: SSI, TANF/TFA, State-Administered General Assistance; and
  • Section 8 Housing and other federal public housing assistance.

Federal immigration officials will use the new rule to decide if a person is a public charge when a non-citizen attempts to:

  • Legally enter the United States;
  • Obtain a green card;
  • Extend a current visa; or
  • Adjust an existing visa from one type to another.

What programs do not count toward a public charge determination?

  • HUSKY Health/Medicaid/CHIP for children & youth under age 21
  • HUSKY Health/Medicaid for pregnant/post-partum women
  • Qualified Health Plans with Advance Premium Tax Credits
  • Emergency Medicaid
  • LIHEAP energy assistance
  • School lunch and breakfast programs
  • WIC
  • Child care subsidies
  • School-based health services
  • Head Start and public education

Please note:  The new rule does not apply to immigrants who have already obtained a green card, except in very limited circumstances.  It also does not apply to non-citizens who have been granted legal status in the United States for humanitarian reasons, such as refugees, asylees, U- and T-visa holders, children seeking special immigrant juvenile (SIJ) status, and petitioners under the Violence Against Women Act.

Special Resources:

Please check back to this page for updates as they become available. 

Thank you,

Connecticut Department of Social Services


[updated 2-5-20]