**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Overview

The Department in Brief

The Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.  DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns.  We support the basic needs of children, families, older and other adults, including persons with disabilities.  Services are delivered through 12 field offices, central administration, and online and phone access options.  With service partners, DSS:

• provides federal/state food and economic aid, health care coverage, independent living and home care, social work, child support, home-heating aid, protective services for older adults, and more vital service areas.

• supports the health of nearly 850,000 residents through HUSKY Health (Medicaid & Children’s Health Insurance Program), including medical, dental, behavioral health, prescription medications, long-term services and supports.

• helps nearly 370,000 residents afford food and supports Connecticut’s economy with federally-funded Supplemental Nutritional Assistance Program (SNAP).

• has 1,700 dedicated staff led by Commissioner Deidre S.Gifford, MD, MPH.

Vision, Mission and Values

DSS Vision

We envision a Connecticut where all are healthy, secure, and thriving.

DSS Mission

To make a positive impact on the health and well-being of Connecticut’s individuals, families, and communities.

DSS Values

Pride in Public Service
Excellence and Integrity
Compassion and Empathy
Equity and Inclusion
Racial Justice
Collaboration and Communication
Learning and Innovation

To view the Department of Social Services’ annual report for State Fiscal Year 2020, please follow this link.