A notice about two Resource Centers.

Congress ended the replacement SNAP benefit program in December 2024. The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

Overview

The Department in Brief

The Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.  DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns.  We support the basic needs of children, families, older and other adults, including persons with disabilities.  Services are delivered through 12 service centers, central administration, and online and phone access options.  With service partners, DSS:

• provides federal/state food and economic aid, health care coverage, independent living and home care, social work, child support, home-heating aid, protective services for older adults, and more vital service areas.

• supports the health of nearly 850,000 residents through HUSKY Health (Medicaid & Children’s Health Insurance Program), including medical, dental, behavioral health, prescription medications, long-term services and supports.

• helps nearly 370,000 residents afford food and supports Connecticut’s economy with federally-funded Supplemental Nutritional Assistance Program (SNAP).

• has 1,700 dedicated staff led by Commissioner Andrea Barton Reeves

Vision, Mission and Values

DSS Vision

We envision a Connecticut where all are healthy, secure, and thriving.

DSS Mission

To make a positive impact on the health and well-being of Connecticut’s individuals, families, and communities.

DSS Values

Pride in Public Service
Excellence and Integrity
Compassion and Empathy
Equity and Inclusion
Racial Justice
Collaboration and Communication
Learning and Innovation

To view the Department of Social Services’ annual report for State Fiscal Year 2022, please follow this link.

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