In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Administrative Orders and Settlements

Please note: When viewing administrative orders posted on the Internet, please recognize that some orders may involve allegations that may be contested in a hearing and that are not yet resolved.  Such administrative proceedings may, in the end, be resolved in favor of the firm or individual or they may be concluded through a negotiated settlement with no admission of wrongdoing.  The documents posted on this website are not official copies.  If an official copy is needed, please contact the agency.  For more information on a particular order or settlement, you may contact the department via email or by calling (860) 240-8170.   Read more about the department's enforcement of laws under its jurisdiction. 

Recent Administrative Orders and Settlements: 

Seattle Service Bureau, Inc. - June 7
d/b/a National Service Bureau

CV Brokerage, Inc. - May 27

Infocom Entertainment LTD, Inc. - May 25
d/b/a Atlantic Pacific Service
Dyer, Roger

1st Alliance Lending, LLC - April 16 - May 6 - May 26  

Diversified Consultants, Inc. - May 11

Silvermine Ventures, LLC - April 29
d/b/a Thoroughbred Mortgage
d/b/a Thoroughbred Mortgage LLC

Students Loan Services LLC - April 29

Kelley, Jonathan Michael - April 23
d/b/a Advocate Processing Systems

BitGo Trust Company, Inc. - April 21
d/b/a BitGo

Jax Acquisitions II LLC - April 9

Smith, Travis - March 26 - April 21 - April 22 

Lists of agency actions and settlements
  • Consumer Credit - check cashers, collection agencies, debt adjusters, debt negotiators, mortgage lenders and loan brokers, money transmitters, mortgage originators, sales finance companies and small loan lenders
  • Financial Institutions - banks, bank officers and directors, credit unions
  • Securities and Business Investments - agents of issuer, broker-dealers, broker-dealer agents, business opportunities, investment advisers, investment adviser agents, issuers, other respondents