Client Rights and Grievance Specialist 

The Client Rights and Grievance Specialist at the DMHAS Office of the Commissioner helps DMHAS operated and DMHAS funded mental health and substance use disorder providers use the DMHAS Client Grievance Procedure to resolve complaints.

The Client Rights and Grievance Specialist is also the DMHAS ADA Title II Coordinator who helps DMHAS programs be equally accessible to persons with disabilities as other people.

Information on Advocacy, DMHAS Client Grievance Procedure, Rights, DMHAS compliance with Title II of the Americans with Disabilities Act (ADA) and Effective Communication can be found using the following links:     

·        Advocacy and Support

·        DMHAS Client Grievance Procedure

o   Client Grievance Procedure Complaint Form - (En Español)

o   Client Rights Officers

o   Client Rights Officer List

·        Interactive Guide to Rights

·        Title II of the Americans with Disabilities Act

o   DMHAS ADA Notice

·        Effective Communication: 

o   Deaf Deafblind Hard of Hearing Services

o   Language Assistance

Links on this page were working at the time this page was published.  To report an error or correction contact William Pierce, william.pierce@ct.gov

The CT Department of Mental Health and Addiction Services (DMHAS) complies with all applicable state statutes and federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

DMHAS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

DMHAS provides equal access to services and programs and effective communication to persons with disabilities and whose primary language is not English.

DMHAS OOC: Client Rights and Grievance Specialist, Rev. March 2024