Language Assistance
The Connecticut Department of Mental Health and Addiction Services complies with federal law and Connecticut state statutes. DMHAS does not discriminate against people on the basis of age, alienage, blindness, color, gender identity, gender expression, national origin, race, sex, sexual orientation, status as a veteran or ability to pay.
DMHAS provides language assistance to persons with Limited English Proficiency (LEP) and persons with disabilities on request at no cost as required by Section 1557 of the Patient Protection and Affordable Care Act (ACA) and Americans with Disabilities Act (ADA). Language assistance is provided persons with LEP receiving DMHAS services and persons with disabilities who are receiving DMHAS services or who are visitors and guests of DMHAS services, programs, and activities.
Language assistance includes interpreters and translations of DMHAS documents. Interpreters may be a qualified DMHAS employee, or a Department of Administrative Services (DAS) approved vendor offered in person or through telepresence, such as: over the phone or video-relay. For information on arranging language assistance at a DMHAS facility, contact the facility.
DMHAS provides Deaf, Deafblind and Hard of Hearing (DHOH) services at its facilities including sign language interpreters. Each DMHAS facility is responsible for making arrangements and for more information go to: DMHAS Deaf DeafBlind Hard of Hearing Program and Services DHOH (ct.gov)
DMHAS-FUNDED PROVIDERS
Federal law and Connecticut state statutes require DMHAS funded mental health and substance use disorder treatment providers to provide effective communication and language assistance. For more information contact the provider.
RESOURCES
Information on language access vendors can be found at:
- 2-1-1 Infoline is a free, confidential information and referral service that connects people to essential health and human services 24 hours a day, seven days a week by dialing 2-1-1 or 800-203-1234, or online at www.211ct.org. Using the 211 webpage, type "Translation" or "Sign Language Interpretation" in the search box.
- Department of Administrative Services, DAS-approved vendors can be found on the CTsource Contract Board.
- The following DAS-approved vendor lists are not inclusive of all vendors and do not constitute endorsement by DMHAS of any vendor.
DAS Language Interpreter and Translation Vendor List
- Relay CT provides free telecommunication relay services throughout Connecticut including TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech to Speech (STS), Spanish and CaptTel. Dial 7-1-1.
Information on the Patient Protection and Affordable Care Act (ACA) can be found on the United States Department of Health and Human Services, Office for Civil Rights website: http://www.hhs.gov/ocr
Information on the Americans with Disabilities Act (ADA) can be found on the United States Department of Justice Office for Civil Rights website: www.ADA.gov
Department of Mental Health and Addiction Services
Office of the Commissioner
410 Capitol Ave. Hartford, CT 06134
860-418-7000 (TTY Relay 711) Confidential Fax: 860-418-6691
DMHAS Office of Multicultural Health Equity (OMHE)
DMHAS Client Rights and Grievance Specialist
ACA Notice: DMHAS and other federally funded healthcare providers complies with federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (Patient Protection and Affordable Care Act Section 1557).
Links on this webpage were functioning when it was published. DMHAS Language Access 9-27-23