Contact CT DCF

To make a child abuse or neglect report, call 1-800-842-2288 (TDD: 1-800-624-5518).

If you are experiencing issues when calling the main number, such as not hearing the call options or the social work screener, try using our backup line: 1-860-352-9261.

Background Checks: 1-800-842-2288 (x7101 for English and x7103 for Español).

Human Resources Business Partner

John Bishop
505 Hudson Street
Hartford, CT 06106

860-550-6484

Hours of all Divisions
Our hours are 8:00 a.m. to 5:00 p.m. Monday to Friday. 

DCF Central Office phone number: 860-550-6300

• Find a DCF office in your town
• Map of DCF regions (PDF)
• Employee (State of CT) Phone

For any questions, please contact the child’s social worker (SW) first. If this doesn’t resolve the conflict, contact in the following order, the:

• Social Work Supervisor (SWS)

• Program Supervisor

• Office Director

• Assistance Chief of Child Welfare

• Office of Community Relations (OCR)

OCR is part of the Commissioner’s Office. Our hours are 8:00 a.m. to 5:00 p.m. Monday to Friday. We can help with placement, court issues, communications, and more. Telephone numbers: Local: 1-860-550-6301, toll-free 1-866-637-4737, fax: 860-560-7086

DCF staff will address questions from this form Monday to Friday, from 9 a.m. to 5 p.m. This form is NOT for abuse or neglect reports. Please call our Careline at 1-800-842-2288 to report abuse or neglect. To escalate a complaint about a child in your care, please call DCF Ombudsman’s Office at 860-550-6301 (OCR).