Understanding "Reasonable and Customary" Fees
What This Means:
Your insurance will only pay up to what they consider a "reasonable and customary" amount for medical services in your area. If your doctor charges more, you pay the difference.
Real-World Example:
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Your doctor's charge: $1,000 for hernia repair
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Average cost in your area: $600
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What insurance covers: Based on the $600 average
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What you owe: The $400 difference, PLUS your regular deductible and coinsurance
How to Protect Yourself from Extra Costs
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Before any procedure, ask your doctor:
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Contact your insurance company:
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Shop around:
With indemnity insurance, always confirm costs upfront. The freedom to choose any provider comes with the responsibility to understand what you'll actually pay out-of-pocket.