The Department of Public Health (DPH) Drinking Water Section (DWS) openly communicates with public water systems (PWSs) across the State in order to share valuable emergency response and security related information as it pertains to the drinking water infrastructure. The DWS has the capability to immediately contact Connecticut’s PWSs by phone, e-mail and fax using emergency point of contact information that has been provided by the water system. It is important for each PWS to notify the Section if contact information has changed so that we may maintain the most current communication information in the event we want or need to contact your system. If your contact information has changed, please complete the Contact Update Form and return to the DWS.  

In the event of a water-related emergency, PWSs are required to notify a staff person at the DPH in accordance with Section 19-13-B46 of the Regulations of Connecticut State Agencies. Should an event occur requiring notification to or consultation with the DPH, PWSs must immediately call the DWS at 860-509-7333 during normal business hours & at 860-509-8000 after hours, and should then complete & submit the following notification form to the DWS and the Local Health Department by the following business day after learning of an event that requires immediate notification.