The definition of a "lemon"
A motor vehicle registered as a passenger car, combination (passenger and commercial) or motorcycle purchased or leased in Connecticut that does not conform to the manufacturer’s express warranty, and cannot be repaired after “a reasonable number of attempts.”
The Lemon Law Arbitration Program covers vehicles that:
- Do not conform to manufacturer's express warranty
- Have a defect or condition which substantially impairs the use, safety, or value of the motor vehicle after a reasonable number of repair attempts have been made within the eligibility period **
- Have manufacturer's defects that occurred during the eligibility period of the first 2 years from the original owner's delivery date OR first 24,000 miles (whichever occurs first)
- The vehicle was not able to be immediately repaired and was returned to the consumer or the defect was brought to the attention of the dealer, and the dealer determined it was not a defect, or the mechanic was unable to verify the issue
**The time period involved may be extended when repair service is unavailable due to war, strike, or natural disaster.
The program does not cover:
- Defects not covered under the manufacturer's express warranty.
- Defects caused by the consumer's abuse, neglect or unauthorized modification of the vehicle.
Take our eligibility quiz
Not sure if you are eligible? Take our short quiz to determine if you are eligible for arbitration. Complete the eligibility quiz
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