Gaming Division - Administrative Hearing Process


Read time: 6 minutes

Licensees and permittees of the Gaming Division who are alleged to be in violation of the Gaming Division's Administrative Regulations are entitled to a hearing at the Gaming Division. Applicants for a license or a permit whose application is denied are also entitled to a hearing. 

How it works: The Hearing Officer will open the hearing and then ask the Division witness to expound upon the allegations. Then it is the Respondent’s turn to address the charges. Documents may be produced as evidence by either party. At the end of the Hearing the Division witness may make a recommendation for the Hearing Officer’s consideration and the Respondent may make a final statement.

Difference between a Compliance Meeting and Show Cause Hearing

A Compliance Meeting is offered to permanent licensee/permittee in an effort to bring the licensee/permittee into compliance in an informal manner. Should there be no resolution at the Compliance Meeting, a Show Cause Hearing will be scheduled for a Hearing Officer to make a determination in the matter. A gaming applicant or a temporary licensee who has been denied a license is not afforded this step and will proceed directly to the Show Cause level.

Who will attend?

There is a Hearing Officer presiding over the hearing and a presenter who address the allegations. Personnel presenting cases might be from the CLC collections section, the security unit, the gambling regulation unit or the charitable games unit. Additionally, there may be witnesses from the units mentioned above or from the field.

How long will it take to get a decision?

A decision will not be rendered that day. The Division has 90 days to make a decision but generally the decision is rendered in approximately one month.

What kind of documentation can I bring?

Letters of recommendation and work performance evaluations are frequently offered by Respondents. Generally, a Respondent can bring any documentation he/she believes would benefit him/her in the case. The Hearing Officer will accept any documentation and give it the weight it deserves.